I am pleased with Trupanion except for the refusal to pay examination/recheck fees.
I am pleased with Trupanion except for the refusal to pay examination/recheck fees. I totally get not paying for Wellness visits, but when your pet has a diagnosed problem and needs to have a checkup and not have Trupanion cover this type of visit is an irritation and I really think I should have given a lower score.
- INSURER:
Trupanion
- POSTED: 06/02/2022
- BY: Karen
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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The ease of putting in a claim and having it paid.
The ease of putting in a claim and having it paid.
- INSURER:
Trupanion
- POSTED: 05/30/2022
- BY: Brenda
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Essential for the unexpected
very helpful in our time of crisis and need
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Luka
- BREED:
- AGE OF PET: 0 - 3
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Grateful to have Trupanion!
I submitted claims with the assistance of Trupanion reps who quickly answered my questions and concerns. They were also kind and said they hope my dog will be ok as he had to have a surgery done. My claims were processed quickly and it received my reimbursements within 2-3 days from subtitling my official invoice.
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: Thania
- BREED:
- AGE OF PET: 0 - 3
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So far you have been wonderful.
So far you have been wonderful. My only problem is my Vet hasnât contracted with you , yet. I have to pay first and we donât have credit cards.
I have so far only had one claim and it was handled fast
The customer service is beyond excellent !
I have talked to several of them and each one was beyond wonderful !!
Thanks so much
- INSURER:
Trupanion
- POSTED: 05/25/2022
- BY: Tara
- BREED: Bichon Frise
- AGE OF PET: 0 - 3
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Swift handling of claims and reimbursements.
Swift handling of claims and reimbursements.
- INSURER:
Trupanion
- POSTED: 05/25/2022
- BY: Heidi
- BREED:
- AGE OF PET: 0 - 3
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Don't include as much in coverage as I would like for the price.
Don't include as much in coverage as I would like for the price.
- INSURER:
Trupanion
- POSTED: 05/25/2022
- BY: Liz
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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They have always been very helpful ?? when ever I need anything.
They have always been very helpful ?? when ever I need anything.
- INSURER:
Trupanion
- POSTED: 05/25/2022
- BY: Lynn
- BREED:
- AGE OF PET: 7 - 10
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No