5
out of 5
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5
out of 5
I choose this score because I spoke with Alice when I called with claims questions.
I choose this score because I spoke with Alice when I called with claims questions. She was excellent and very quickly eased my anxiety. I was anxious about dealing w customer service because so many companies are awful to deal with and just give NO answer.
- INSURER: Trupanion
- POSTED: 07/02/2019
- BY: John
- BREED: Pug
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
Trupanion were there to give me the peace of mind
During an extremely difficult and emotional help Alex and Trupanion were there to give me the peace of mind to be able to offer the very best care to save my dogs life.
- INSURER: Trupanion
- POSTED: 07/01/2019
- BY: Phyllis
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
Nationwide Pet Insurance for our dog Izzy has been excellent !!!
Nationwide Pet Insurance for our dog Izzy has been great with easy process for filing a claim to time of claim reimbursement to great customer service !!!! I would recommend Nationwide Pet Insurance to anyone.
- INSURER: Nationwide
- POSTED: 06/29/2019
- BY: Dennis
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
5
out of 5
Pam Meoli
Trupanion has always been there for us. With our little dog that passes last year and now with problems with our other dog. The staff has always been extremely helpful, understanding and kind. I always recommend Trupanion .
- INSURER: Trupanion
- POSTED: 06/29/2019
- BY: Pam
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Great customer service by Nationwide!
Claim submittal is super easy and reimbursement was speedy!
- INSURER: Nationwide
- POSTED: 06/28/2019
- BY: Jan
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
5
out of 5
1
out of 5
I expected more!
Processing was slow almost a month. I fully accept the deductible and the 90% coverage, but the diagnostic exam to determine the injury and course of treatment should have been covered. Out of a 268.50 bill you paid only 8.55. For this I pay $50 per month.
- INSURER: Trupanion
- POSTED: 06/28/2019
- BY: Jeffrey
- BREED:
- AGE OF PET: 7 - 10