5
out of 5
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5
out of 5
Carlos was extremely helpful
Carlos was extremely helpful and it does not take a long time to be reimbursed! I think Trupanion is great! Some people think they are too expensive. I say that You get what you pay for Excellence
- INSURER: Trupanion
- POSTED: 07/09/2019
- BY: Jean
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
4
out of 5
1
out of 5
Took 4 months to get first response
Was paying $80 bi weekly to cover 3 pets, $250 deductible each. Brought my dog in for vaccines and and antibiotic and paid $360. Had been expecting 90% back of the $110. Took them 2 months to tell me no that because his antibiotics were needed because of allergies that lead to his infection they don’t count. I’ve already paid them 3 times what I was hoping to get back. Just the fact that it takes them 3 weeks to process a regular claim is ridiculous in this online world.
- INSURER: Nationwide
- POSTED: 07/08/2019
- BY: Marcus
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Verified
Excellent Servie
My dog was sick for the first time and I was so anxious! My dog's loves our Vets at Southborough Ma and they determined what his issues were and you company's payment was generous. I am glad I went, and I am glad I signed up with you!!! I will make sure I let my friends with dogs to sign up too!
- INSURER: Trupanion
- POSTED: 07/07/2019
- BY: Virginia
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
5
out of 5
Sunny and I partnered with an excellent insurance company.
You have been there for SUNNY & me each time we needed you, Even though I have a direct deposit from my social security account to an account for sunny health, Your refund each time Sunny has been ill, goes back into Sunny's account to help again, for his next illness. This helps me keep out of debt. (thank-you) Nationwide/VPI. Sunny & I greatly appreciate the help and PEACE you have bestowed in our home. Thank-you again, Eunice. p.s. Sunny is doing real good now, and is enjoying his daily walks, and play time again. I recommend you constantly, but until I tell them my story not many listen. I never leave my name, as most people are too anxious & busy.
- INSURER: Nationwide
- POSTED: 07/07/2019
- BY: Eunice
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
5
out of 5
Forever grateful!!!
I'm so thankful for Trupanion. My fur baby needed surgery and the process was quick and painless! I'm truly very grateful that I was able to focus on healing my pup without the stress of paperwork or financial burden.
- INSURER: Trupanion
- POSTED: 07/07/2019
- BY: Kerrie
- BREED:
- AGE OF PET: 0 - 3