I wish I had gone with another insurance company.
Your web site says you cover 90% and yet you barely covered my recent claim even though I have the Whole Pet policy. What am I paying for??? Customer service rep was condescending and unhelpful.
- INSURER:
Nationwide
- POSTED: 09/27/2019
- BY: Cheryl
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
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Surprisingly Easy to Use and Makes Total Sense for Us
I so appreciate having the insurance available, how easy it is to submit claims and how painless it is to get reimbursed. It's a relief knowing that I can properly care for my dog without worrying as much about the cost. Nationwide has been great to deal with and the followup we receive is so sweet.
- INSURER:
Nationwide
- POSTED: 09/27/2019
- BY: Linda
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Amazing
I've had Nationwide for 3 years so far and never had a problem. Customer service is very easy to work with! Thank you!
- INSURER:
Nationwide
- POSTED: 09/26/2019
- BY: Katlin
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Claims service has improved greatly
Claims service has greatly improved. Claims are paid much faster than in the past. Communication is excellent.
- INSURER:
Nationwide
- POSTED: 09/26/2019
- BY: Anne
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Good but little things can be improved
Overall happy. However after submitting a wellness vet visit for reimbursement I got an email saying Nationwide was hoping my dog was feeling better. It makes it a whole lot less genuine when the visit wasnt for a sickness and was classified under wellness. So now if I got another email it wouldn't mean anything. Lost the credibility there. Otherwise the processes are fine and clear. Could improve speed of reviewing and paying out. I had a different company previously who approved and submitted in 48 hours. Doesnt have to be that fast but a week would be better.
- INSURER:
Nationwide
- POSTED: 09/25/2019
- BY: Alexandra
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Its comforting to have Nationwide on our side for our bulldog, Oliver.
Our experience with Nationwide has been very positive.
- INSURER:
Nationwide
- POSTED: 09/25/2019
- BY: Brenda
- BREED: English Bulldog
- AGE OF PET: Over 11 years
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Quick and easy reimbursements!
We have had Nationwide for almost 3 years now and the claim submission process is extremely smooth and simple! We recently had to submit 2 claims and the reimbursement was back to me within 5 business days! Anytime I have ever had questions regarding our plan the customer service team was also very knowledgeable and super helpful. I am always recommending Nationwide Pet insurance to family and friends.
- INSURER:
Nationwide
- POSTED: 09/24/2019
- BY: Erin
- BREED: Mastiff
- AGE OF PET: 7 - 10
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