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Nationwide has been very helpful - filing claims and receiving payment is extremely easy!

I don’t know honestly if the hassle is worth the 90% coverage! It’s awful to submit claims. I do it on the app, but then the correspondence is by mail. Doesn’t that defeat the point of an app? I also think the determinations are crap! I have had all my claims paid 90%, but when I sent in records of her first baby visit, there was a note about her tooth being turned. So they wrote it wouldn’t ever be covered. Which is hilarious bc it was a baby tooth! None of her big teeth are even turned per our vet. It’s not a concern, but when I saw the notification, I wondered who wasted their time trying to determine if a baby tooth issue would be covered???? Poor guy/gal wherever they are. She didn’t even have baby teeth by the time they sent that paper. My biggest issue is the inconsistency in messaging from people on the phones. I tried to send all her records in on my first claim, so they’d be on file. It messed that claim up and took forever to get sorted out. Then on another claim, they refused to process until I sent all the records. LOL! I know I had sent them, but it took like 5 reps and two months to finally get it sorted out. Somehow her spaying claim paid Fastest after all the ~drama.~ I am diligent and organized, but it’s exhausting. But I heard that’s the point right? So far I have gotten paid and I have actually come out ahead money wise. It takes a lot of effort, but it can be worth it depending on your grit.

Best decision I ever made was getting Trupanion insurance for my dog. Dealing with them couldn't be easier or more pleasant.

This insurance is worth it for your pet. Very easy to file a claim.

have had only positive experiences.

I'm really grateful to be able to provide my dogs with top notch care, especially when they get sick. Nationwide's pet insurance allows me to be the best pet mom that I can possibly be. It's worth the cost!

We have always had a great, fast and “smooth” process when submitting our claims.

I liked that you sent out an update email informing why the processing was taking long. It's nice to be kept in the loop. Thank you!

I receive an email telling me that it is taking longer than expected to process claim. That is unusual to me but very much appreciated.

My claim was rejected, referencing two unrelated vet visits as preexisting conditions, one of which occurred after coverage had started anyway. No detail was provided as to how these conditions were supposedly related. It took a month to hear back on this claim.