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We've had Nationwide for three years. Claims are paid quickly and deposited directly to our checking account. Policies are easy to read and understand, and customer service has always been helpful. The only reason we rated 9 overall was that they changed their plan pricing this past year making their wellness plan no longer cost effective. Their major medical plan was still a good compromise for us cost-wise though. Would (and have) recommended Nationwide to others looking for pet insurance.

My dog recently had 3 unexpected vet visits in a row and I was so thankful to have Pets Best during that time. It made all of the difference to know that they would be covering 80% of these visits. It took a lot of the stress off my shoulders and helped me just focus on making sure my dog was ok.

Dog ate mysterious mushrooms in yard. Having Pets Best helped us decide NOT to hesitate and take him to Animal ER ASAP. Knowing it would be covered took the burden of thinking about expense off our minds and let us focus on making him well.

We have had Nationwide Pet Insurance for over 10 years, we would not be without. Great service and good coverages.

My 8 year old shitzu/havanese had her annual dental surgery (yes, surgery...not just cleaning unfortunately). Post surgery she developed unspecified and severe GI distress which required additional blood tests to rule out the cause. Nationwide Insurance coverage has literally saved her life, this time and for other serious medical procedures because I would not have been able to afford the life saving measures that she required.. They reimburse promptly, consistently abide their policy for coverages, and I highly recommend them for their no hassle, no argument, and honest handling of claims. I insured my dog within the first week of purchasing her at 11 weeks of age. I encourage all pet owners who may not have the means to pay for expected and unexpected life saving measures as well as anticipated maintenance, to use Nationwide Insurance for their beloved pets. I am eternally grateful that this advice was given to me before I made the decision to get my little girl.

My dogs have been covered by Nationwide for over ten years. I have always been pleases with their coverage and communication about my pups.

My Dog Missy was diagnosed with cancer. VPI (Nationwide) has been very good about communicating with us and paying claims.

My 9 year old yellow lab has had two unexpected tooth surgeries in the last 6 months. Trupanion paid the majority of both claims without argument, issues or making me jump through extra hoops. Filing a claim was easy, once you can find the form on their website. I got Trupanion a couple of years ago when’s friend raved about them, and now that my dog has unexpectedly needed coverage for two surgeries in a year, I’m so glad I did. This is the way insurance should work!!

Great response on claims. Very happy with service, including quick responses.

I have had Nationwide Pet insurance for at least 10 years. When I finally need to use it, I chance it will not be covered even through the vet finds it necessary. I will not be continuing with the product once my cat is better. I risk paying $500 and not getting anything back. This is worse than health insurance. I plan to tell everyone I know not to purchase this. Your better off paying out of pocket unless your animal is sick all the time or has a disease.