5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
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4
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5
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5
out of 5
Exceptional service-great experience!
I have been using this pet insurance on two dogs for several years. There are other companies providing pet insurance that may be cheaper or have different benefits, but I have had such great service that I would not change. Submitting claims on the website is easy, every time I have had to contact customer service, the people are helpful and kind. Even when my 1-year-old dog died unexpectedly and I had to call to cancel, the representative was amazing. I also received a sympathy card in the mail--no one takes the time to do those things anymore. I think that customer service is just as important as the price and services offered. I am sure there are other options with less services/costs, but I think I made the best choice.
- INSURER: AKC
- POSTED: 12/15/2021
- BY: Karen
- BREED: Newfoundland
- AGE OF PET: 7 - 10
5
out of 5
Verified
I had such a wonderful experience speaking with Kayla at Trupanion.
I had such a wonderful experience speaking with Kayla at Trupanion. She was able to answer all my questions to ensure Trupanion was right for me. She was so passionate about their mission and it made me really confident signing up - especially since I had a million questions.
- INSURER: Trupanion
- POSTED: 12/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
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The customer service is great but the insurance has yet to cover anything.
The customer service is great, but the insurance has yet to cover anything. I understand that it doesn't cover pre-existing conditions prior to purchasing the policy, but it really should cover a portion since we're paying for it every month.
- INSURER: Trupanion
- POSTED: 12/07/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
3
out of 5
Verified
Right this minute I can’t give you top score yet as I am waiting for my issues to be resolved I contacted both my vets to contact you …I believe I have paid almost $1600 with a $1000 deductible and I haven’t received any compensation as my invoices
Right this minute, I can’t give you top score yet as I am waiting for my issues to be resolved, I contacted both my vets to contact you …I believe I have paid almost $1600 with a $1000 deductible and I haven’t received any compensation as my invoices were applied to a different issue and not his ruptured anal gland problem ….so I am waiting for resolution
- INSURER: Trupanion
- POSTED: 12/06/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
5
out of 5
Verified