Simple and professional
Simple easy to understand. Quality professional customer service. No increases just because the dog ages.
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Rebecca
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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You always help me whenever I need to call for questions or information and I truly appreciate it very much
You always help me whenever I need to call for questions or information and I truly appreciate it very much
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Melissa
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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LB
Claims take inappropriately long time to resolve and email/texts communications from company are impersonal, canned messages.
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: laura
- BREED:
- AGE OF PET: 0 - 3
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Clear explanations friendly
Clear explanations, friendly
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Jenny
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Service à la clientèle
Service à la clientèle extraordinaire!
- INSURER:
Trupanion Canada
- POSTED: 05/22/2023
- BY: Marie-Helene
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
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Because l havenât had any problems with Trupanion.
Because l havenât had any problems with Trupanion. They get back quickly if you have a claim.
- INSURER:
Trupanion Canada
- POSTED: 05/22/2023
- BY: Dennis
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Trupanion has been a lifesaver.
Taking a second look at a claim. Trupanion has been a life saver
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Review of pre approval
I had a large expenditure coming up so I went the pre approval route. When I called I was told 10 days to get the funds back. It took a longer time than some of my other smaller claims. When something is pre approved it should be almost instantaneous. Also wish there was a way to direct bill and pay the difference. Overall it has been a very positive experience with the claims.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Shamrock
- POSTED: 05/21/2023
- BY: Kelly
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Best company I've ever dealt with.
Purchasing a Pets Best policy was the best decision I've ever made. Thanks to them I have been able to provide 15 months, and counting, of specialized cancer care for the love of my life. My family members have since joined Pets Best too based on my experience, and I recommend them to anybody looking for a company that stands by it's claims and maintains knowledgeable, responsive phone staff. That they also have a veterinarian available by phone is a wonderful perk of my policy that I didn't expect but appreciate enormously. 5 stars without question.
- INSURER:
Pets Best
- POSTED: 05/21/2023
- BY: Lizette
- BREED: American Long Hair
- AGE OF PET: Over 11 years
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So grateful to have this insurance
My sweet Boston Terrier experienced a luxated patella followed by a torn "ACL" last year, and now a luxated patella of the other leg. Paying only 10% of the $4000 surgery this year was great. Having this insurance for big ticket items, is wonderful peace of mind, and ease of filing a claim is so helpful.
- INSURER:
Trupanion
- VETERINARIAN:
Bedrock Veterinary
- POSTED: 05/21/2023
- BY: Libby
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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