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I recently adopted a cat and decided to insure her. I chose Embrace based on online reviews, plus they have a great wellness plan, which I purchased. I took my new cat to the vet for her vaccines and submitted the claim last Thursday via fax. I received an email that the fax was received and that I would hear something in 5-10 business days. It's now Monday and I just received an email that my reimbursement check is coming to me today. I'm impressed with the level of communication and the timeliness of communication. Already glad I decided to go with Embrace.

We bought pet insurance on our dog, Bailey. He was just diagnosed with cancer and thankfully we have Healthy Paws. Surgery and chemo is expensive - over $3,500 so far. Healthy Paws has been awesome and extremely compassionate. Not all pet insurance is the same. We got the 90% reimbursement plan with the $500 annual deductible. Now medical decisions are made based on Bailey's needs and not our pocketbook.

I've used VPI and Embrace with previous pets. I had great service with Embrace (not so great service with VPI!). When it came time to insure my new Boerboel puppy I was going to quickly run back to embrace, but my employer offered a reduced rate with trupanion, who I knew nothing about. Instead the reviews and decided it was worth a shot. Glad I did! Same great service as Embrace, and they cover everything at 90%! I really like the pre-authorization that guarantees coverage before I dish out the money. I remember the days on VPI when I'd have to wait 2-3 months with my fingers crossed and hope they'd at least give me back half the money. This was a revelation. Less than a week after surgery I had the money in the bank. Amazing.

I've used VPI and Embrace with previous pets. I had great service with Embrace (not so great service with VPI!). When it came time to insure my new Boerboel puppy I was going to quickly run back to embrace, but my employer offered a reduced rate with trupanion, who I knew nothing about. Instead the reviews and decided it was worth a shot. Glad I did! Same great service as Embrace, and they cover everything at 90%! I really like the pre-authorization that guarantees coverage before I dish out the money. I remember the days on VPI when I'd have to wait 2-3 months with my fingers crossed and hope they'd at least give me back half the money. This was a revelation. Less than a week after surgery I had the money in the bank. Amazing.

When I called for information I actually spoke to a live human and got my questions answered. I was notified that my claim was received and when the payment was on the way. Payment was prompt without any hassle. Very satisfied.

My sister told me about Healthy Paws and how great it was.Im glad I have it now.Healthy Paws Pet Insurance.They are very caring and very nice and courteous to deal with!I wish there were more companies like them

Had my 6-month old kitten spayed. Faxed the claim to Embrace mid-morning and received approval notification of my expected reimbursement by end-of day! That was fast!

Healthy Paws made the claim process very EASY. I simply followed and filled out all required information, submitted the claim form with supporting documents, received a personal email asking how my dog (best friend) was doing, and received my check within the time period they stated.

We have had ASPCA pet health insurance for our Shelby around 5 years now. Throughout the years we have unfortunately had a few claims which were processed promptly and fairly. The customer service agents take their time to explain the benefits and their communication is stellar! They give me the piece of mind of being able to get the best treatment for Shelby and not have to worry about if I will be reimbursed. Great service and completely worth every penny. I recommend them all the time to my friends and family.

I was really skeptical about pet insurance - that 1. our dog's visits to the vet would be covered (he'd have enough issues to make it worthwhile (and that they'd be the covered type of incident)) and 2. it would be easy to get money (especially when you're paying out of pocket and being reimbursed) I was pleasantly surprised that 1. not only are the premiums worth it, but that they really do cover everything that is non-preventative. And 2. it was super easy to file the claim (I printed out and brought the form to the vet and they faxed it in for me) and they keep you notified via email as they are processing it. Seriously, paying the premiums is the best "accessory" you can buy - I spend way more on chew toys that don't last a month! I also want to add, I wasn't sure if we should bring him into the vet initially - but knowing we were covered by insurance made the decision much easier, and it's nice to have that peace of mind!