Excellent and hassle free
I would rate it 10 if there were exam, office call, well care, etc coverage if you choose it. I couldn't be more pleased with Trupanion, they are all they say they are. They covered 90% of a large claim for our dear dog's Cruciated Ligament surgery, quickly and efficently. The deductible per incident is another great service. Whenever I have called, the service is amazing.
- INSURER:
Trupanion
- POSTED: 03/07/2013
- BY: Barbara
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent and hassle free
I would rate it 10 if there were exam, office call, well care, etc coverage if you choose it. I couldn't be more pleased with Trupanion, they are all they say they are. They covered 90% of a large claim for our dear dog's Cruciated Ligament surgery, quickly and efficently. The deductible per incident is another great service. Whenever I have called, the service is amazing.
- INSURER:
Trupanion Canada
- POSTED: 03/07/2013
- BY: Barbara
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion delivers.
Very happy with the Trupanion program. They were very helpful and supportive during a stressful and serious injury to my puppy's eye. Communication through out the claim process was stellar and the reimbursement check was sent quickly. They seem to sincerely care.
- INSURER:
Trupanion Canada
- POSTED: 02/11/2013
- BY: Mark
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Trupanion delivers.
Very happy with the Trupanion program. They were very helpful and supportive during a stressful and serious injury to my puppy's eye. Communication through out the claim process was stellar and the reimbursement check was sent quickly. They seem to sincerely care.
- INSURER:
Trupanion
- POSTED: 02/11/2013
- BY: Mark
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Feed Back on Insurance Payment
My boxer was ill and in the hospital overnight. There were many tests done to help determine the cause of her illness / high fever. The hospital completed the appropriate forms and submitted them to Trupanion. Trupanion kept me updated on the status of the claim and once they received answers to all of their questions, they paid the claim promptly. I was very pleased with this experience.
- INSURER:
Trupanion
- POSTED: 01/23/2013
- BY: Doreen
- BREED: Boxer
- AGE OF PET: 0 - 3
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Feed Back on Insurance Payment
My boxer was ill and in the hospital overnight. There were many tests done to help determine the cause of her illness / high fever. The hospital completed the appropriate forms and submitted them to Trupanion. Trupanion kept me updated on the status of the claim and once they received answers to all of their questions, they paid the claim promptly. I was very pleased with this experience.
- INSURER:
Trupanion Canada
- POSTED: 01/23/2013
- BY: Doreen
- BREED: Boxer
- AGE OF PET: 0 - 3
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Horrible customer service
I am sure this will not make it to the website as all the bad reviews seem to not be publicized. We have been with his company for a few years now. I ask each year to call personally with any changes since their emailing goes start to spam for some reason. Things have gone well until the policy doubled this year with new underwriter's. Ironically, no phone call! Just a very large charge to my credit card. When I called, customer service agreed they would be upset also! I have emailed the company and waiting for manager response. They eat lunch alot!
- INSURER:
Pets Best
- POSTED: 12/26/2012
- BY: Lisa
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Easy Processing
Easy and quick. Faxed in the claim and was reimbursed promptly.
- INSURER:
ASPCA
- POSTED: 12/12/2012
- BY: Tim
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Fabulous to Work With
Straightforward policy - easy claim process - quick refund of checks. I'll never have a pet without insurance again. It brings a lot of peace of mind to know that money will never be an issue with my dog's care.
- INSURER:
Trupanion Canada
- POSTED: 12/11/2012
- BY: Amy
- BREED: Doberman
- AGE OF PET: 7 - 10
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Fabulous to Work With
Straightforward policy - easy claim process - quick refund of checks. I'll never have a pet without insurance again. It brings a lot of peace of mind to know that money will never be an issue with my dog's care.
- INSURER:
Trupanion
- POSTED: 12/11/2012
- BY: Amy
- BREED: Doberman
- AGE OF PET: 7 - 10
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