Find and read reviews with confidence

I originally signed up for Healthy Paws pet insurance thinking that we may need it down the road as our puppy ages. Little did I know that my 5 month old puppy would have an accident and fracture his front leg. Healthy Paws saved us! They were extremely caring, helpful and answered my emails within hours! I’ve never worked with a better company. They actually care about what you and your pet are going through. I can’t say enough good things about them. Thank you so much Healthy Paws!!

My first claim for Wellness benefits was very easty to process. Customer service was excellent and I was happy to receive the direct deposit in my checking account a few days later. Thanks Embrace!

My dog had a sock obstruction and required emergency surgery at 2am on a Sunday morning. As stressful as the situation was, it was a relief to know that I had insurance to help with the upcoming bill. What I was unsure of, however, was how well the claim would be handled, as I had never used the insurance before. I can happily say, that the service I received from Pet's Best far exceeded my expectations. They have a customer for life!!

Had to file an appeal.I also sent letters written from the Dr. and they stated the claim was still not covered. Found every excuse possible to not pay the claim.

Our Doxie recently required surgery, and it was the first claim we ever filed. We couldn't have asked for better customer service! The staff at Embrace answered all our questions in such a committed way. In fact, when we had an opportunity to have surgery sooner rather than later, they responded to our request for pre-certification within a one-day notice! Their communication in connection with our claim was superb, and our reimbursement came within a week. For such a difficult time, they made the situation easier. I have recommended insuring furry friends through Embrace to others. Our dog received the best care possible, thanks to Embrace! It was an excellent experience.

My dog had very expensive orthopedic surgery, and Embrace met its commitments with amazing efficiency and fairness. You cannot do better than this. They rock.

I enrolled my Labrador Enzo with Healthy Paws and have been so impressed with the policy. The Customer Service is exceptional. I submit my claims via fax and have received confirmation within 1 hour and typically an Explanation of Benefits and Payment Summary within a few hours. Because of Healthy Paws I have an added sense of security knowing that I can provide Enzo with the highest level of Veterinary care. I am a dog professional and I refer Healthy Paws to all my clients.

I have had Pets Best for a couple years now and suddenly my monthly rate went up. I called and the service and sales agents were amazingly helpful and quickly got me into a better and more affordable policy for my pet. WONDERFUL experience.

I have been VERY impressed with the service fromHealthy Paws. The quick response time to claims and questions has been incredibly. The send e-mail to follow up Nd see how our dog is doing after any procedure and unfortunately he has had many in his 15 months. He had surgery last Tuesday. The claim was submitted that afternoon. I had an e-mail that evening explaining what was covered and the check arrived on Saturday! It has been the same for all his claims! I just wish BCBS was as easy to deal with. I recommend Healthy Paws to anyone who has or is getting a pet. I have told the vet to do the same. Our experience with Healthy Paws has been amazing.

After being a pet owner for quite some time, I finally decided to protect my furry children with pet insurance. Boy am I happy I made that decision! Knowing I had just adopted a breed that was prone to knee issues, we decided to go with Healthy Paws Pet Insurance (HPPI). And while we were covering one dog, why not the other (even though we thought we'd never need it for our other one). Just a few short months after getting coverage our Am. Bulldog had to have cruciate ligament surgery. Having HPPI was a life saver - not only did it bring us TREMENDOUS financial relief, but I wasn't stressed to the max trying to figure out how to pay for this huge vet bill. And low and behold, my other dog decided to eat a bottle of his furry brother's pain meds - and we were back to the emergency room in less than a week with another very large vet bill. They were both covered and the process to get the reimbursement was incredibly fast and easy! To top it off, I received a personalized message from the staff to check in and see how my babies were doing (talk about great customer service!). I can't say enough kind words about thsi company. It's one of the best decisions I've made as a pet owner and will be a HPPI customer for life! Highly recommend thier services to any pet owner - because you never know when you'll need some extra financial support!