Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

I wish insurance for humans worked this well

My 8 month old Yorkiepoo developed a fracture in her left capitol physeal (top of femur) and required a FHO -Femoral Head Ostectomy. Pretty stressfull situation as everything happened so quick, but our insurance company "Healthy Paws" made this process so easy that I thought it was too good to be true. Thankfully the reimbursement process went exactly as described and I found myself slightly jealous of my pets insurance as compared to my own! Healthy Paws customer service is remarkable. To top it off, even after our reimbursement check arrived, we got a email from "Tim" at the company checking on how my pup was feeling!!! In my opinion, our Healthcare companies surely could borrow a page from Healthy Paws on how customer service should be experienced by the client. If I could rate this company an "11 out of 10" I would. I couldn't be happier with my decision to go with this insurance company. Highly recommend.
  • INSURER: Healthy Paws
  • POSTED: 03/10/2014
  • BY: Neal
  • BREED: Mixed Breed
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Very helpful customer service

My dog has always been healthy and upbeat, but was suffering from a severe stomach problem. He was very ill and I was very scared for his condition. After taking him to the vet to make sure he was ok, I filed a claim with Pets Best. After being a customer for over 3 years and never having to use my insurance, the customer service representative was very helpful walking me through the process and making sure I understood everything. I would recommend them to any pet owner!
  • INSURER: Pets Best
  • POSTED: 02/27/2014
  • BY: Gregory
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

So pleased

After spending $10,000 on one of my uninsured pets a few years ago, I knew that I had to get all of my pets insured. I did a lot of research and Trupanion was the one to fit my needs. Unfortunately, my lab ended up with cancer and it was such a load off my mind to know that I didn't have to worry about costs, I could go ahead and get her the best treatment. Trupanion has processed all my claims promptly and I have received my reimbursements in a speedy fashion. I highly advise Trupanion for pet insurance, my experience has been so positive.
  • INSURER: Trupanion Canada
  • POSTED: 02/13/2014
  • BY: Deborah
  • BREED: Labrador Retriever
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

So pleased

After spending $10,000 on one of my uninsured pets a few years ago, I knew that I had to get all of my pets insured. I did a lot of research and Trupanion was the one to fit my needs. Unfortunately, my lab ended up with cancer and it was such a load off my mind to know that I didn't have to worry about costs, I could go ahead and get her the best treatment. Trupanion has processed all my claims promptly and I have received my reimbursements in a speedy fashion. I highly advise Trupanion for pet insurance, my experience has been so positive.
  • INSURER: Trupanion
  • POSTED: 02/13/2014
  • BY: Deborah
  • BREED: Labrador Retriever
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Would definitely recommend Healthy Paws

The best advice I can give to any pet parent is to get pet insurance on your dog/cat as soon as you adopt them. I waited to get insurance until my dog Rocky was 8 and our dog Rilo was 2. About 10 months after I had the insurance the vet found a mast cell tumor (cancer) on our dog Rocky's leg. Long story short the total cost for everything was nearly $4,000 but I opted for the 90% coverage so it was mostly taken care of by Healthy Paws. The good news is the removed all of the cancer, no signs of spreading and Rocky is in the clear. It's such a huge relief to know that we don't have to worry about medical emergencies or illnesses for our 2 dogs. I typically receive a check within 5 days of filing the claim via Email. That's incredibly quick. I researched pet insurance for months before I finally decided on Healthy Paws. I'd definitely recommend them.
  • INSURER: Healthy Paws
  • POSTED: 02/10/2014
  • BY: Jenny
  • BREED: Pit Bull
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Excellent coverage and caring.

My two-year-old Golden Retriever tore her ACL (cruciate ligament), and had to have surgery. EMBRACE not only reimbursed for the surgery, but for six weeks of physical therapy as well. I'm impressed with their coverage, and their caring follow-up to see how Emmie is doing.
  • INSURER: Embrace
  • POSTED: 01/28/2014
  • BY: Doris
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Outstanding Company

My dog was diagnosed with a brain tumor and required extensive surgery. Trupanion showed nothing but kindness and concern over my dogs illness. I routinely received emails, inquiring on his progress. The insurance claim was easy and I was reimbursed 90% of the medical costs. I am happy to say my dog is finally coming home! Every dog owner, I know or meet, I tell them to make sure they get Trupanion.
  • INSURER: Trupanion
  • POSTED: 01/15/2014
  • BY: Debbie
  • BREED: Poodle
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Outstanding Company

My dog was diagnosed with a brain tumor and required extensive surgery. Trupanion showed nothing but kindness and concern over my dogs illness. I routinely received emails, inquiring on his progress. The insurance claim was easy and I was reimbursed 90% of the medical costs. I am happy to say my dog is finally coming home! Every dog owner, I know or meet, I tell them to make sure they get Trupanion.
  • INSURER: Trupanion Canada
  • POSTED: 01/15/2014
  • BY: Debbie
  • BREED: Poodle
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Best decision I ever made!

The year before we found HealthyPaws, my husband and I were in the position of not being sure we could afford to save our cat's life. He was facing the possibility of an expensive (for us) surgery and we just didn't have the money. Thankfully, he ended up not needing the surgery and made a fully recovery, but I will never forget the feeling of thinking I was going to lose my pet simply because I couldn't afford his medical expenses. I will never forget the tears in my husband's eyes as we discussed euthanizing our young cat. Soon after that, we found Healthy Paws pet insurance. We have been happy customers of Healthy Paws for three years now and do not have a single complaint. We chose Healthy Paws because they offer the most comprehensive coverage for the most reasonable monthly premium, and they always have high ratings for customer service. In the last three years, we have had to make two major claims for our young dog, both more than $1000. Having Health Paws was the difference between losing sleep over the vet bills (no longer necessary) and being able to take our dog to the vet when he needs it and say "Do what you need to do." The first time we filed a claim was only a few months after we had signed up. One Sunday morning, our American Bulldog started vomiting and wouldn't stop, so we took him to the emergency vet. While we were there, he suddenly passed a huge amount of blood all over the exam room floor. He had hemorrhagic gastroenteritis, and if we had waited
  • INSURER: Healthy Paws
  • POSTED: 12/15/2013
  • BY: Rebecca
  • BREED: American Bulldog
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Healthy Paws exceeds all my expectations

My 7 month old Labrador Retriever was recently diagnosed with a very serious orthopedic problem that required surgery. From the diagnostics through surgery Healthy Paws was with us every step of the way. Each claim was processed quickly and a check arrived within days. The coverage through Healthy Paws is above average. Along with timely payment I've received personal messages from the staff checking on my dog and his recovery. I've used other Pet Insurance carriers in the past and none compare to Healthy Paws. I rate them a 10 because choosing 11 was not an option.
  • INSURER: Healthy Paws
  • POSTED: 12/01/2013
  • BY: Michelle
  • BREED: Labrador Retriever
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No

Get a quote today

Leave a review