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Our 1 year old American Bulldog underwent surgery a month ago and since we have never used pet insurance we had to call the customer service to understand the process. They told us what to do and walked us through all we need before, and after the surgery. The reimbursement process was easy and it was given to us in a good timely manner. I was really pleased and happy that we chose healthy paws insurance.

I just posted a review about my speedy reimbursement for one of my pets. I just received notice today the other wellness claim was approved as well! The service with this company is awesome and I don't see myself moving from them! Thank you embrace!

I am a new customer to Embrace. Part of my coverage includes the wellness policy which I immediately used for one of my dogs - Psych. He needed to get a dental and the wellness program resulted in the entire procedure being covered. More importantly, I submitted the wellness claim on Sunday night; Monday I received notification that it had been received and Tuesday morning I received notice it was approved and a check had been cut! Now that's fast! I wish my own insurance worked so quickly!. I am extremely happy with the insurance coverage and am glad I selected embrace - I even told my vet so they could spread the word to other clients!

We took out Embrace Pet Insurance when the girls were first adopted back nearly 4 years ago. The first 2 1/2 yrs we had very few claims to put in. However, over the past 18mo our girls have had a series of mostly minor health issues and one fairly major concern. The major concern required many costly tests to find out that for now there is not much we can do. However, Embrace paid what they were supposed to and this helped with what could have amounted to over $1200 worth of bills. I would HIGHLY recommend these folks if you are wanting to insure your pets healthcare.

After having pet insurance with another company for 7 years we recently switched to Healthy Paws. What a wonderful and caring company! We had a life threatening emergency with our beloved dog last month and I could not believe the service, the kindness, and the claims efficiency Healthy Paws provided. I cannot imagine a better pet insurance company anywhere. Thank our lucky stars we switched to become part of their customer family! The BEST decision ever.

I've had dogs my entire life and know that "surprises" do occur. My current dog is a 7 year old cocker spaniel. Aside from her occasional ear infections she had skin problems combined with a fungal infection. It took four months of ongoing vet visits and medication to resolve it. It was great to have ASPCA for both wellness and her stubborn infection. Who doesn't like getting money back! I also enjoy the "tips" inserted in emails helping me become a better pet parent. ASPCA gives me peace of mind for "my girl".

The Embrace staff are very friendly and willing to help when you have questions. They do a very good job with explaining benefits and claim results. I highly recommend Embrace.

Embrace was fast, and accurate! I got wellness coverage the same day I took her and they still covered it! They said it could take 10 days, but it only took 3 to approve and the check is on its way!

The company uses any method to twist words in their favor. Unless you are a lawyer, putting a claim is useless because they will scrutinize the claim and find something that will not cover it. Their rules are so convoluted that it's close to impossible to actually get a claim covered. It's sickening how many claims I've put and how many excuses I've hard for the claims not being covered. My advice: only worth to get insurance if you just bought a healthy puppy. Otherwise, it's a money pit.

ASPCA has been nothing but kind, caring of your pet and situation. They are quick in refunding your money to you. They call you when they find out what happened to your pet to see if she/he are alright and offers any kind of help to ease your stress. The fact that they care to take the time out to check up on your pet says a lot to me.