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Aspca pet insurance is the best! They pay promptly & even call to see how your pet is doing!

I bought this insurance thinking it would only cover catastrophic injuries/illness. I was pleasantly surprised when the customer service people corrected my misconception when I called to file. They were very kind and helpful...allowing me to receive much more money for my claim(s)than I expected! I highly recommend this company...and will use them again, if I get another pet.

Pets Best representatives gave me outstanding service! They exceeded my expectations! I would definitely use your insurance again...if we get another pet! Thanks, again for all your help!

using the fax option to submit claim I was able to send it directly from my vets office. I was delighted to receive notification of pending payment to me within 4 days.

I have had my puppy since September 2016 and he has had his share of issues. So very thankful for my ASPCA pet insurance. It gives me peace of mind to know many things are covered. Customer service is always kind and helpful, claims are paid promptly. So very thankful for this insurance.

Pets Best is quick and responsive to all my inquiries regarding my pets bills. They are terrific. It"s easy to upload copies of the vet bills and start the process of reimbursement"

We've had Embrace coverage for all of our pets for just over a year. This past August, our boxer mix was diagnosed with a very aggressive form of cancer. During the very emotional process of diagnosis and exploring treatment options, it was such a blessing to know that whatever treatment we chose would be covered. I did very extensive research before choosing a pet insurance company, but it's hard to know if you've made the right choice until you have to submit a claim. The claims process was completely painless. They processed our claims quickly, covered exactly what I expected, and provided seriously amazing customer service through the whole process. In my opinion, having Embrace is invaluable. It's total peace of mind that, no matter what happens, you've got the freedom to get the best treatment for your pet without worry about the finances.

I had our old Samoyed dog insured with Trupanion and was very happy I did. Wish I could have afforded it for all my pets. Maybe one time in six they mistake something for a new illness and apply the deductable again but this has always been easily sorted out. Sometimes the connection between illnesses isn't obvious - especially as different vets and hospitals will explain the same problem in different ways ('cervical neuopathy' is the cause of 'walking difficulty' etc., not two different things.) They paid thousands without blinking. Must be at least $10k. Well worth it. MRIs, stem cells, gastric torsion surgery. He had better healthcare than I did. We are currently stuck with Figo for six pets. No claim they can't turn into a complete nightmare disaster. With Trupanion you get a diagnosis and your worries are over. With Figo your pet gets sick and your troubles are just beginning.

I had our old Samoyed dog insured with Trupanion and was very happy I did. Wish I could have afforded it for all my pets. Maybe one time in six they mistake something for a new illness and apply the deductable again but this has always been easily sorted out. Sometimes the connection between illnesses isn't obvious - especially as different vets and hospitals will explain the same problem in different ways ('cervical neuopathy' is the cause of 'walking difficulty' etc., not two different things.) They paid thousands without blinking. Must be at least $10k. Well worth it. MRIs, stem cells, gastric torsion surgery. He had better healthcare than I did. We are currently stuck with Figo for six pets. No claim they can't turn into a complete nightmare disaster. With Trupanion you get a diagnosis and your worries are over. With Figo your pet gets sick and your troubles are just beginning.

We have six pets insured by Figo and two have recently become ill. It seems some program or unqualified employee is scanning vet bills for terms like "wellness" in blood panels and auto-denying entire claims based on that. No matter the reason for the visit. A decent vet will order whichever blood panel has the required tests in it - in order to keep costs down. I could always ask the vet to order each test one at a time so that they have impressive sciency names like "hematocrit" and "blood urea nitrogen" or "calcium". The bill would be $1000 instead of $100 though. Seriously Figo, you'd prefer that? "Its no problem" says the lady on the phone "you can appeal"? Yeah actually, it IS a problem. I shouldn't have to. Figo - would it have killed you to read the reason for the visit. We were pretty clear about it on the claim. Would it have killed you to phone up the vet and check if you didn't believe us? Take the second claim. We have a new cat. When I found it on the street six months ago it was covered in fleas and scabs from scratching at the fleas. I gave it flea treatment then took it to the vet for antibiotics and a check-up, paid for this all ourselves and the cat was well again. A couple months later I added her to our policy. A couple months after that and, still flealess - she suddenly started licking patches of fur off and acquired a heart murmur. Hmm.. Could be kidneys, could be dermatitis could be any number of neuropathies. It is heartbreaking to watch the poor little creature scratch and lick herself raw till she bleeds and we don't know why. The vet doesn't know why. The hospital doesn't know why - so she was booked in for more tests this week. Then Figo wades in. Claim denied. Code 4. Pre-existing condition. We cancelled the tests. She either gets better on her own soon or she gets put to sleep. Figo outsmarted the best doctors in Georgia (and I'm no slouch at this medical stuff myself) and beat everyone to the diagnosis. I am so impressed with Figo right now. I'll be even more impressed when they name this pre-existing condition. Know what's most impressive of all? They call the plan we're on 'Ultimate'.