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They do not keep a holistic vet on staff, nor do they consult with one during a claim. Despite this, they do offer a rider for an extra cost that allows holistic "treatments" to be covered. Unfortunately, since they only let a conventional vet (who does not understand or believe in the holistic method) see the claim they do not cover any treatments and claim that they are all "consultations" or "exams". They end up only covering the herbs used to treat a condition (they have never cost more than $6 for me out of pocket). On top of this, it takes them months to process a claim. Not happy with this coverage. Also, since my puppy had "loose stool" in her notes during the waiting period (she had been shipped from California to Michigan away from everything she knew) they would not cover any GI tract related issues (3 months later she had explosive diarrhea). I am planning on switching to Embrace who claim that they will cover GI tract issues after 12 months of no symptoms.

When our elderly family dog, Daisy, became acutely disabled with pneumonia, Healthy Paws was there working with the emergency Vet hospital, reviewing records and covering the claim. We did the entire process via the iPhone app and the fax at the Vet, making it go quick and easy. We were reimbursed within a week, and they even covered the special medication from the compound pharmacy!

Thank's to Trupanion, I could afford to give Hootie the care he needed--a partial removal of his pericardium. Thankfully, instead of being in grave condition, he is back to his bouncy, vibrant self.

Thank's to Trupanion, I could afford to give Hootie the care he needed--a partial removal of his pericardium. Thankfully, instead of being in grave condition, he is back to his bouncy, vibrant self.

I have a brand new puppy, Cody. My vet suggested pet insurance, after doing some.research I found Embrace. They cover well visits, neutering and even a microchip. I went for Codys second wellness visit, totalling $186 on Monday July 7th, today July 14th My reimbursement is in my account via direct deposit!!! I sent one time, what was instructed on the forms and I already have my reimbursement back! Also upon signing up I had a few questions and the rep on the phone was exceptionally sweet! A+ from Cody and me!!

I am so thrilled with Embrace! I previously used Trupanion for my dog Colby. I was unhappy with their per incident deductable, lengthy claims review period, and their stingy limits on prescription dog food. Since I switched to Embrace, I am so impressed with the broad coverage, fair pricing, annual deductable, and generous wellness coverage options (which includes the option for prescription dog food). I am also impressed with the easy and quick claims review process. I will be sure to recommend Embrace to others!

Embrace is the most efficient company I had ever had the pleasure to work with. If you love your animals this is the insurance to get. It is worth every penny. Their wellness program pays for it's self. Every claim I have submitted has been taken care of almost immediately. Their web service is the best. They keep you informed every step of the way. Great people, great company to work with. I would recommend Embrace to all animal owners.

Thank you for your prompt, efficient processing of the two claims we had for Boris and Isadora! This was our first experience with pet insurance, and we are absolutely delighted with Pets Best! You are truly the BEST!

you have been terrific, and i so appreciate your dedication.

We are very happy we got ASPCA pet insurance. They offer a great service at a reasonable price. They respond positively quickly to our claims, in fact faster then people insurance companies, and are very cooperative and friendly and helpful.