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They refuse to cover the tooth extraction. Their reason: preexisting condition caused tooth problem. Not true

My son left dark chocolate brownies on his bed when he got up to go to the bathroom. Our puppy was nowhere insight. My son returned from the bathroom to find puppy eating her 4th brownie! The emergency vet said she had to be seen because she is only 15 pounds and probably ate 4-5 ounces of chocolate. The vet did a wonderful job saving our puppy and Trupanion's team went above and beyond to process and approve the claim before treatment was administered so the vet would treat our puppy. The vet's billing practices were difficult to deal with, but thanks to TruPanion all is well! I am so, so, so thankful for TruPanion. They saved our puppy!

My son left dark chocolate brownies on his bed when he got up to go to the bathroom. Our puppy was nowhere insight. My son returned from the bathroom to find puppy eating her 4th brownie! The emergency vet said she had to be seen because she is only 15 pounds and probably ate 4-5 ounces of chocolate. The vet did a wonderful job saving our puppy and Trupanion's team went above and beyond to process and approve the claim before treatment was administered so the vet would treat our puppy. The vet's billing practices were difficult to deal with, but thanks to TruPanion all is well! I am so, so, so thankful for TruPanion. They saved our puppy!

I am so thankful to the entire TruPanion Team. Our puppy is alive and well because of all that your team did! You have made a very loyal customer! The vet's billing practices made the visit difficult but the vet's service was outstanding. I wish everyone

I am so thankful to the entire TruPanion Team. Our puppy is alive and well because of all that your team did! You have made a very loyal customer! The vet's billing practices made the visit difficult but the vet's service was outstanding. I wish everyone

I have had nothing but great service from this company. The representative I spoke with was not only clear about the issue I was having, but also delightfully friendly!

Very pleased with the prompt payment. My dog was hit by a car and required surgery for a broken arm. I would not have been able to have her arm repaired without Pets Best. We were at the vet for multiple visits including an ER and I received payment within days of submitting my claims.

I have had nothing but great service from this company. The representative I spoke with was not only clear about the issue I was having, but also delightfully friendly!

Wonderful service in every case. Thanks

I am very happy with Trupanion! I feel that my chow chows are fully protected. It's great for anyone who is on a fixed income.