Find and read reviews with confidence

My dog ingested sugar free gum with xylitol and had to be hospitalized overnight. This was our first claim with Trupanion. The claim process was simple, and Trupanion kept me updated on the processing of claim. I received a check within two weeks of submitting my claim. If only human insurance was this straightforward!

My dog ingested sugar free gum with xylitol and had to be hospitalized overnight. This was our first claim with Trupanion. The claim process was simple, and Trupanion kept me updated on the processing of claim. I received a check within two weeks of submitting my claim. If only human insurance was this straightforward!

I have been an Embrace customer for over six years and have coverage for both my Havanese dogs. I did my research before choosing Embrace and feel that they are the best. I have had no issues with any claims and they even covered several chiropractic and acupuncture treatments. My little boy Tucker who is only 5 and a half years old was recently diagnosed with Glomerular Meningo Encephalitis, an autoimmune related inflammation of the brain and spinal cord and Embrace has covered all of the diagnostic procedures and the treatments that he has had so far. He is doing great now but still has more treatments ahead. I would recommend Embrace to everyone who want to purchase pet insurance. Great company and service!

My dog was diagnosed with anal gland adenocarcinoma. As he is young and otherwise healthy, we have decided to go ahead with the full course of treatment - surgery, radiation and chemotherapy. Estimated cost of treatment plan is $14,000. Trupanion have been fabulous to deal with. They pre-approved all the treatment plan estimates within hours of submission. I submit the claims and they are handled within hours and have been paid promptly. This is so important to me as this is a stressful and worrying time. He has had his surgery now and needs constant care, so having Trupanion make the claims and payment process as easy as possible is one less task to deal with. Thank you Trupanion!

My dog was diagnosed with anal gland adenocarcinoma. As he is young and otherwise healthy, we have decided to go ahead with the full course of treatment - surgery, radiation and chemotherapy. Estimated cost of treatment plan is $14,000. Trupanion have been fabulous to deal with. They pre-approved all the treatment plan estimates within hours of submission. I submit the claims and they are handled within hours and have been paid promptly. This is so important to me as this is a stressful and worrying time. He has had his surgery now and needs constant care, so having Trupanion make the claims and payment process as easy as possible is one less task to deal with. Thank you Trupanion!

We've had Pet's Best Insurance for two of our Italian Greyhounds for almost 4 years and have always been very happy with them. Claims are processed very quickly and when I've need to call a representative with a question they have always been not only helpful, but very kind and pleasant to talk with.

Filing a claim was very simple and the EOB was ready in only 2 days!

I have had pet insurance through Hartville Group for over 9 years on one dog and 6 years on the other dog. This year both dogs had separate, major surgeries. The insurance claims process went very smoothly for both surgeries and what would have been a major debt load had I not had insurance was only a minimal expenditure. However, where the insurance really came in handy was when the second dog's surgery went south and extraordinary life saving measures had to be taken. Having the confidence to know that you did not have to worry about affordability of the medical steps that were needed to save your pet's life was worth all of the years of premiums I had paid in the past and then some. Peace of mind at such a difficult time is invaluable and, certainly, working with the claims department at this insurance company is also a good benefit.

I have had other pet insurance. When I researched insurance companies for our current pet I could not believe how great Pets Best is. I called several time to check my facts. The customer service is the best. They speak to me in terms I can understand. They are quick to respond to my calls. The price of their policies are by for the best (bang for your buck). On line filing is quick and easy. Payment is fast and may go through direct deposit. I have and will continue to recommend Pets Best.

A claims form should be made available during the set up of the insurance. Everything else was perfect. With that being said I did not look on-line for a claims form. It made things easy for me once I received an email with the claims form. However the Embrace sent the form over to the Vet for me.