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I believe there were some growing pains with Embrace as I originally had an issue surrounging what I was told would be reimbursed and then it was not. They have really clarified their processes and over the past couple of years, I have been very pleased with their timeliness of reimbursements, clarity of coverage and customer service communication. I now recommend Embrace and my entire extended family is using their insurance with satisfaction.

I own two beautiful Great Danes, but come Great Danes comes large medical bills! We choose embrace because of everything it offered as opposed to other companies. It far beat out the competition! We have submitted several claims to Embrace and have had quick turn around times. When they take longer than expected on a claim they send an email updating you to assure you that your claim did not fall into a "black hole" and this is even before you contact them! I am so glad to have pet insurance because with two 140 pound dogs, the bills for anything triple and quadruple that of a small to medium sized dog!

I've now processed 2 claims for one of my cats...this whole experience has been so easy & so pleasant. I've been pleasantly suprised with the entire claim process. :)

I've now processed 2 claims for one of my cats...this whole experience has been so easy & so pleasant. I've been pleasantly suprised with the entire claim process. :)

We switched to Trupanion from one of their competitors and are *really* glad that we did. Their service is outstanding. Payments are made very quickly.One of the nicest things about this company is that they genuinely care about you and your pet(s). I have recommended them to many people.

We switched to Trupanion from one of their competitors and are *really* glad that we did. Their service is outstanding. Payments are made very quickly.One of the nicest things about this company is that they genuinely care about you and your pet(s). I have recommended them to many people.

Pet insurance helps to cover some of the cost for your animals that become part of your family. We adopted a Greyhound and wanted insurance for any accidents that might happen in the future.

Filed my first claim with Embrace. Small claim, but I was pleased with how easy it was and how quickly the claim was reviewed and approved. Have never worked with a pet insurance company like this - terrific!

We have been with Embrace for several years now and highly recommend them. Their payments have been quick and having a Cavalier that can develop possibly an inherited illness we wanted a company that would cover it if ever needed. Many companies in small print exclude inherited diseases for specific breeds. The staff are wonderful to communicate with and they have been great.

I've had a satisfactory experience with the ASPCA insurance coverage. The turnaround time for reimbursement takes about 3 weeks. It's come in handy in a couple of emergency situations for both of my cats. The reason I'm not giving the insurance a higher score is due to the pre-existing conditions clause. If my pets were to be diagnosed with an illness when my policy is up for renewal, it would be considered a pre-existing condition and there would be no further coverage for that condition. This disappoints me since I've been a customer for a couple of years and I'd feel more confident in the coverage if the pre-existing clause weren't in effect.