Spot | Pet Insurance Review

4.7

out of 5

Number of reviews 6,550

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 2.9
  • 4.7
  • Count
  • 1
  • 11
  • 6,550

Updated: May 29, 2024

Spot is committed to helping pets lead longer, healthier lives by providing pet health insurance with best-in-breed service and high-quality coverage.  This is especially important at a time when vet care is becoming more expensive each year. Spot’s focus is to provide pet owners with the tools to help create a world of healthier pets and happier owners. Our pets are part of our pack, and it’s important to treat them with the same respect as our human family. A big part of that is to provide proper healthcare for our furry friends and enable a healthy lifestyle for pet families at both ends of the leash. With the costs of today’s pet care, having Spot in your corner is helpful for your pet’s health and wellness needs. Spot policies help cover a wide range of covered conditions such as accidents, illnesses, medications, diagnostics, exams for covered conditions, and treatment—even alternative therapies. Spot also provides preventative plans, which include dental cleanings, vaccinations, flea prevention and more for a little extra cost! Spot wants pet parents to worry less and play more with their furry family. Discover the peace of mind of having Spot Pet Insurance.
3

out of 5

POSTED: | BY: Elizabeth Keeter

App did not work to submit claims

App did not work to submit claims for several months. Not sure if it works now. I gave up and went to calling directly.
5

out of 5

POSTED: | BY: Lydia Vidal

Information is easy to find and email…

Information is easy to find and email reminders help to navigate the page. Submitting a claim was super easy!
3

out of 5

POSTED: | BY: Liam Adams

Mixed Feelings About Spot Pet Insurance - A Three-Star Review

I was initially excited about Spot Pet Insurance, hoping it would be the perfect solution for my pet’s healthcare needs. The idea of having a wellness policy that covers important vaccinations like Rabies and Lyme’s disease seemed ideal. However, my experience has been a mix of satisfaction and disappointment. The main issue lies in the representation of the wellness policy’s coverage. Before purchasing, the policy details seemed to promise comprehensive coverage for various vaccines, including Rabies and Lyme’s disease. This was a major selling point for me. However, post-purchase, the reality was different. The policy specifies a maximum of $25 coverage, but only for one vaccine, not for each as I had assumed based on the pre-purchase information. This was misleading, especially since the website mentioned no such maximums initially, leading one to believe that each shot in a vaccine series would be reimbursed. While I appreciate the coverage Spot does provide, the discrepancy between the pre-purchase promises and the actual policy terms is concerning. It feels like a significant oversight or, worse, an intentional misrepresentation. For a consumer who is not meticulously analyzing the fine print, this can be quite deceiving. In conclusion, while I want to love Spot for its pet insurance offerings, the gap between expectation and reality in terms of policy coverage has dampened my enthusiasm. I believe clearer communication and transparency in policy details would greatly improve customer experience and satisfaction.
5

out of 5

POSTED: | BY: Melissa Baughman

Fast refunds on co-pay

Fast refunds on co-pay. Excellent choice of 24/7 Tele Vet assistance, and advice
5

out of 5

POSTED: | BY: imi

Peace of mind when needed.

Submitted the claim via photo of invoice. Quick response from app stating claim processing. A few days later the covered portion was deposited into my bank acct. Great customer service.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). plan costs vary based on plan type, pet breed, age, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250, $500, $750 or $1000 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. Spot Pet Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available. for a full list of exclusions visit spotpetins.com/sample-policy
Spot Pet Insurance is committed to helping pets lead longer, healthier lives by providing pet insurance with affordable and customizable plan options. Plans cover accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost. Policyholders can use any licensed vet, including coverage eligible mobile and virtual vets. Insurance plans are underwritten by United States Fire Insurance Company. Insurance plans are marketed and produced by Spot Insurance Services, LLC. (NPN # 19246385)

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