Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,107

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Elizabeth

It’s nice having coverage that is…

It’s nice having coverage that is affordable for my pup. I just wish they covered more for the teeth cleaning expenses than what they do it’s so expensive and we got insurance to help with things like that.
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5

out of 5

POSTED: | BY: Angel Hickman

Great Experience!

This is my first time having pet insurance on my 3 fur kids! Pets Best is easy to submit claims and easy to have any questions answered. They even called my vet when I didn't have what was needed!
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5

out of 5

POSTED: | BY: Suzanne

Very helpful

Very helpful support line. Also a quick approval of claims with clear EOBs.
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4

out of 5

POSTED: | BY: Dawn Ackermann

Slow Reimbursement With Claims

I do like this insurance company. My one big complaint is that it takes a very very long time for the company to reimburse you for a claim and it's getting longing. One of my claims I filled July 25th and then several shortly after and I'm just now getting reimburse, August 23rd. But I do appreciate that I don't have to jump through hoops to put and claim in and I've had no problems with the claims that I've put in.
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5

out of 5

POSTED: | BY: Liliana

Excellent Dog Insurance Coverage

Easy to file claims; you have the option for a second opinion (to discuss the diagnosis and treatment with a vet); follow up emails on claim processing; coverage
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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