4
out of 5
POSTED: | BY: Marlene Naranjit
Constant communication
Constant communication is great
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,104
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3
out of 5
POSTED: | BY: Tonya Hodgson
The company has very pleasant and…
The company has very pleasant and patient call takers. Unfortunately, the methods of actually approving claims are ridiculous. My dogs claim was entered over 3 months ago, and PetsBest keeps claiming they didn’t receive medical records, when I myself, as well as my vet, sent them. I’m more than frustrated and angry, and I’m owed over $5,000, which I don’t believe they want to pay. Excuses excuses! PetsBest needs to do a better job!
5
out of 5
POSTED: | BY: Dana Haydel
QUICK
This was the quickest turn around on filing a claim and getting approval. Still awaiting the deposit but at this point it has only been 2 days.
2
out of 5
POSTED: | BY: Sheryl
I was very disappointed on the time it…
I was very disappointed on the time it took to process my claim. Also i had to pay more than my $250.00 deductible towards the bill.
5
out of 5
VETERINARIAN: Cheyenne Tonopah Animal Hospital
POSTED: | BY: Peggy Elias
Affordable Policy Designed to Fit My Needs
Pets Best Pet Insurance had many different options to fit my needs. I selected a 90/10 illness/accident policy since we do not have fleas and heartworm in my area, and I only needed protection for emergent illness/accident. The reasonableness of their monthly premiums allowed me to get higher coverage percentage at a lower rate than other companies' premiums. My pet then became ill and had to see a specialist. Pets Best has honored my policy and paid claims submitted in a quick and timely manner, alleviating some of the stress and burden associated with my pet's illness. Hats off to Pets Best for providing a quality product at a reasonable price. Me and my dog Oscar appreciate your company. Be sure to check out this company when shopping for pet insurance.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.