Pets Best | Pet Insurance Review

Pets Best has been easy to work with. Filing claims is quick and easy and everything expected has been covered. Such a piece of mind incase a large medical event happens!

Pets best denies most claims and would not recommend this insurer.

Unfortunately, I got this issue on a switch from a different insurance and got this one because the website said and internet said this was the best. Well, unfortunately, I got accidents, things happened at pet insurance. Unfortunately, accidents do occur if it's unpreventable. Sometimes my dog ends up hurting herself. And they told me because it wasn't in the 6 months period that it wasn't covered. So I'm asking the lady on the phone, so was I supposed to make my dog sit and suffer and pain till 6 months? Would you do that for yourself if you were just as a human getting out of a tub and you slipped and fell? Which insurance makes you waste 6 money for a fix? You, no, so things like this happened. That's unpreventable that you can not help and you'll be penalized. Somehow I spent altogether. 2007 dollars, but they looked on this bill and found some for $27 out of that bill and pay me 25. But you just said you wasn't paying for the bill or the injury. Because the 6 months grave period didn't come occur. Hasn't occurred yet, so how can you take something out of a 6 month grace period and find something in that bill that is covered? Explain it to me that doesn't make sense. You go on the bill and you find something that you can cover 425 hours. But remember, you said that's it's not within the 6 months grace period so how can you take some off the bill for $25 and send to me, but that's covered the rest of the bill just don't make sense so I will be careful with this Insurance Company. Because they're not being truthful and they're picking and pieces out of different things if you have a injury with your pet. And then I'm gonna pay the whole bill if you're not in that grace period and I'm gonna pay. But they're gonna find one little bit of peace that they can pay You for which doesn't make sense 9/21/2023 Yes, I do understand that but explain to me. How can you go on a bill that you state that? You don't cover because the 6 month grace period has not been paying yet. But you can take off bits and pieces or some parts of it and pay me off of it. How can you do that? You explain it to me? You call me? I called the office. Nobody can explain that part to me 9/22/2023 On your website says quote The Accident plan covers the treatment of accidents, including exams, X-rays, surgeries, hospitalization and medications. In addition to the exclusions listed below, the Accident plan does not cover any illnesses, routine care, acupuncture, or chiropractic treatment. So Explain to me why did not get reimbursed for her examination? Her x-rays her medication. Oh I think i did get something that was $25. I don't know that was for medication, but Medication was more than 25 hours, pretty sure that Now explain to me that.

Pets Best have been absolutely amazing when it comes to reimbursing for our Great Dane’s Hannah’s care. Wouldn’t know what to do without them.

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