Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,104

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Osama shahbaz

Pets best is the best pet insurance on…

Pets best is the best pet insurance on the market. Extremely easy to file claims online and quick reimbursement.
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1

out of 5

POSTED: | BY: Thanh Pham

Its a scam...

People who get pet insurance usually want something they can rely on to be there when their little child animal gets sick or hurt, knowing they are unable to afford the vet bills. In this case, PetsBest is a huge scam taking over a month just to deny all my claims from taking my dog to the vet from being very ill. Causing another round of bills to come by to collect just so they can take their time and say no while cashing out my monthly bill.
3

out of 5

POSTED: | BY: Melissa Ann Stevens

They find every reason not to pay!!!

They find every reason not to pay from your dogs name, not being on the bill to the items not being itemized to the bill not being a paid in full with a zero balance then they call your vet and bug the crap out of them because the bill might’ve been hand written with the Vets name address and everything imprinted on the bill it’s absolutely absurd if you provide a bill and it shows the information and the totals are there then why wouldn’t you pay the bill? Your vet is not going to allow you to leave without paying your bill ridiculous.
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2

out of 5

POSTED: | BY: Valued Customer

Ponzi scheme insurance

This company seemingly words their policy in a way so that they cover almost nothing. They have it so unless your pet is perfect in every way, they will not cover the issue. Then as your pet ages, they raise the rates, making this policy more expensive than human coverage. I used to like pet best insurance but now it is feeling like more of a pyramid scheme. Pay, pay, pay... keep paying, oh, your pet is sick, that is not our problem, you didn't meet the deductible, or they try and claim your pet has a pre-existing condition which is most often horse dung. Seriously considering changing companies.
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4

out of 5

POSTED: | BY: customer

I love Pet’s Best for my IBD dog

I love Pet’s Best. I only wish the repayment wouldn’t take so long.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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