Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,104

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jojo

I am so glad that a years ago I decided…

I am so glad that a years ago I decided to take out an insurance for my dog. My dog just turned 9 this Aug, 2023. Unfortunately, end of Aug my dog has an accidental fall have a hip luxation need a surgery. Our emergency visit Pest Best cover 75% of the cost and the surgery 90%. The fact is it is really having an insurance then nothing. It is all worth it. Pets Best website it is very user friendly to submit the claim. If that is any delay or questions on your claim you alway receive an email notification. You do want to ask your Vet to give you an invoice for insurance claim. You can scan it or take a clear picture and submit it. I am strongly suggest get an insurance with PetsBest, medical bill for animals are expensive. Their monthly premium is reasonable.
5

out of 5

POSTED: | BY: Dillon Lyons

Pets Best is just that

Pets Best is just that, the best. Ellie recently celebrated her fourth birthday. I figured it was time to invest in some insurance. I signed up for Pets Best. Two days after Ellie was fully insured a mass popped up over night. I brought her to the vet and she was diagnosed with a mast cell tumor. I felt relieved that I had insurance but also very concerned because of the timing. After surgery, pathology, post-op wound, multiple rounds of sedatives, analgesics and antibiotic courses, Ellie has recovered from cancer! Her medical bills were in excess of $3,000. Pets Best approved all of her claims, no questions asked. This whole ordeal has been stressful but I never had to stress over financials because Pets Best had our backs. I got lucky with such a wonderful dog, a wonderful veterinary team, and a wonderful insurance company.
5

out of 5

POSTED: | BY: Kendra Harter

They pay what they say

They pay what they say. All my urgent and emergenct situations for my dog have been covered to the extent I have chosen for coverage. It gives me huge piece of mind knowing that if something happens to my dog, I never have to say no to treatment because of cost.
1

out of 5

POSTED: | BY: Valentina

Paid them $1500/year for 2 years and…

Paid them $1500/year for 2 years and still had to fully pay for my vet visits. Don't waste your money if your pet is healthy and just needs annual check ups. They will just rob you.
5

out of 5

POSTED: | BY: Aidee Rodriguez-Herrera

With PetsBest Insurance

With PetsBest Insurance, I have assurance that I will not be paying thousands of dollars for care for my dog. I submit my claims and always get a response fairly quickly.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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