Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,104

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Kathleen Paris

Getting too expensive for less coverage

My comments are not just for this claim but service for the last 8 yrs. Since I've had your insurance, the rates have continuously increased. I understand that but this last increase is $30 a month. Yet I don't get more coverage and you find more loopholes to keep from having to pay claims. I also believe the deductibles are per claim. My human insurance at least has a yearly deductible.
5

out of 5

POSTED: | BY: Kathy Dupree

Pets Best is the best!

I'm very pleased the way my claims are handled, so fast and efficient, with direct deposit. Great!
5

out of 5

POSTED: | BY: Julie Rothermich

They really are the best!

Pets Best has helped with my pug, Thor's, medical bills through three illnesses. Because I had this insurance I was able to get him the treatment he needed and he's doing well now. The people are so friendly and understanding when you speak to them on the phone, claims are processed quickly, and they do exactly what they say they will do when you sign up for the insurance. I have nothing but good things to say about Pets Best!
5

out of 5

POSTED: | BY: Craven

So far, so good!

So far, so good!
5

out of 5

POSTED: | BY: Patricia Hiatt

illness expense reimbursement

We just received another quick and extremely satisfactory no-hassle response from Pets Best for reimbursement of expenses incurred for treatment resulting from excessive calcium in our cat's system.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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