Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,104

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Marilyn Shane

My dogs passing

Every one was very kind and helpful. I am grateful in this sad time.
5

out of 5

POSTED: | BY: james butterworth

i couldn"t be happier!

with petsbest my baby gets the best care and stays healthy!
1

out of 5

POSTED: | BY: Paula Ryan-Apuzzo

Leaving you!!!

Your increase of $100 PER QUARTER is abusive, insulting and insane!!!!! You are supposed to be helping people give their pets the best option, NOT taking all their money just in case they my possibly make a claim sometime in the future!! Your obscene increase is selfish and just used to increase the profit of some on the backs of those of us who love our pets.You're no different than the funeral industry! I am looking at some other reviews and many of us are saying the same thing. HEAR US OR GO OUT OF BUSINESS!!!! Believe me, in this day and hard times, you will be the first luxury to be cancelled if we have to choose between that or gas, food, home insurance, car payment, almost anything because the increase is just not affordable! I NEVER had a serious claim other than the wellness checks. JUSTIFY THE OBSENE INCREASE!! Not that you care, not only am I canceling, but 8 other people, so far, have cancelled policies with you because of this and I am not done spreading the word yet. As someone who works with a lot of people with animals, I have stopped referring them to you. Again, not that you care.
5

out of 5

POSTED: | BY: Cathie McGinnis

I will always use Pets Best Pet Insurance

My dog got very sick after ingesting Xylitol, which is extremely toxic to dogs. He eventually had to be euthanized. Pets Best was very compassionate and concerned. They prrocessed my claim very quickly, which was so appreciated.
5

out of 5

POSTED: | BY: PJ

It's Right in the Name: Pets Best is THE BEST

What can I say about Pets Best? When our beloved dog, Boomer, passed away, they helped with everything. Easily processed the very expensive cancer treatment claims, and directly deposited the funds in our bank account. They were always kind and helpful. They never dropped the ball once. After Boomer's passing, they were very nice to call with condolences. Our new dog, PJ, has been covered with Pets Best from the beginning. He's a young dog with few health issues, but whatever it is - this month it was a bout of conjunctivitis -- Pet's Best quickly and efficiently processes our claim. Pet's Best is THE BEST. No question. I tell everyone to get their pet insured, and to get it with Pets Best. OH! And the rates are ridiculously reasonable. You cannot ask for more. I wish more companies - including MY insurance company - were as competent as Pet's Best.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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