Pets Best | Pet Insurance Review

My experience with Pets Best Insurance has been outstanding. But whoever reviewed my most recent claim was either inexperienced or incompetent. The initial reviewer rejected my claim for a ridiculous and incorrect reason. I called to inquiry and the rep on the phone said it was a mistake and she would get it rectified, which she did. I expect to get lousy service when I call the electric company, phone company, or cable company. Fortunately I have grown to expect superb service from Pets Best. The reviewer who initially rejected my modest claim is either inexperienced or incompetent. Fortunately I believe this person is the exception to Pets Best staff. I am taking the time to submit this survey even though the claim was for only $57.98. I value good service. Up until now all my ratings were 10s. This one I rated 4 because the reviewer wasted my time and yours too.

I never had pet insurance before this puppy. I am a long time insurance agent too, and really doubted if they would pay a TPLO claim for my baby. Just skeptical... BUT, I am happy to tell you we had no issue at all with Pets Best, claim handled, paid as stated in our policy... and we are THRILLED. Everyone there I spoke with or chatted with was so kind, and patient. VERY VERY Happy with this insurance!! Price is one of the best around too.

My Noel has skin problems, i was very happy with how Pets Best handled the claim. Premiums are Premiums, but if the company does a good job for your pet when you need it that very important because your pet is part of your family.

It has been piece of mind knowing my dogs are insured with Pets Best

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