Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 12,657

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Mary E

I’m so grateful that my two Cavachons…

I’m so grateful that my two Cavachons are part of the Fetch by Dodo family. Thank you for being there for Charlie this year through his ACL surgery and rehab. Your service has been outstanding! The claims process is easy and seamless with the app. The customer experience at Fetch is exceptional and reflects your strong service culture.
5

out of 5

POSTED: | BY: H R

uncooperative veterinarian

I had an unwilling veterinarian who wouldn’t send complete SOAP notes for my fur baby. FETCH jumped in, contacted the veterinarian and worked on my behalf to acquire the appropriate documentation to submit a claim.
2

out of 5

POSTED: | BY: Ricardo Saavedra

I have Fetch since August last year

I have Fetch since August last year, so far I have sent 5 claims, 3 last year and 2 this year, none has pay me any benefits, the first claims was for a skin condition and allergy my dog had, unfortunately they said it’s a pre-existing condition, the second claim the same they recognize the problem but the benefits when towards the deductible $300. Which by the way took over 4 weeks plus aggravation since they don’t ask for documentation right away ( looks like they are back up) but they ask for the same records (SOAP) again and again, their wed site uploader does not support “ heavy” documents ( no more than a page at the time) which can be unbearable, since they ask for the soap which can be between 5/6 or more pages depending on the time frame of services. The second time I have claim was for again allergies but this time my dog was giving a new medication which was expensive $189, they didn’t cover the medication, on their benefits list they said they cover medications but no this one? So I decided to cancel this insurance, they simply don’t want to cover, pay for benefits they simply will used any excuse not to pay. Im done with this company.
5

out of 5

POSTED: | BY: Ana

Easy and reliable

Fetch pet insurance has been essential in helping us cover our furbabies’ vet expenses. The claims process is easy and straight forward. We have peace of mind that if anything comes up, it will be partially covered and our pets will never be denied the treatment they need. Thank you!
2

out of 5

POSTED: | BY: Donna Hall

So far

So far, I am not very happy with Fetch Pet. Their website is not user friendly. Chose this company over Healthy Paws and truly believe I made a mistake. It's virtually impossible to chat or leave message, as there are only these chat bots you have to chose from but if your question pertains to something other than what's in the bot forget it. Although I set up direct deposit, informed my reimbursement was sent via mail (can't use direct deposit over $2,000 is what I was told) and they allow up to 21 days for you to receive your reimbursement by check. Was I informed of this at time of payout....of course not. Just the total lack of communication with this company is incredible.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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