Fetch | Pet Insurance Review

I did detailed research on various pet insurance companies and Fetch offered the most coverage for the most affordable price. Of course you never know how good a company is until you need to file a claim; which I did in November. I had a $1600 claim for my dog swallowing something and it causing an obstruction; filed the claim on 11/15 and the reimbursement was in my account on 11/23! I was truly amazed!There were no questions asked and no battling; everything was covered, minus my deductible and my 10% responsibility. Communication was good, received a couple texts keeping me informed during the week. I have colleagues that have recommended other companies, I will read the terms and do quotes just to appease my curiosity, but they have not come close to the affordability of Fetch and the services they cover!

The communication by Fetch is awesome. I never have to remember to follow up with submitted claims they email/text in a timely manner so you know what stage your claim is in. Their App is useful and easy to navigate. They are good payers and I appreciate this since my dog has had issues lately and I do not hesitate to get her the treatment she needs since I know she is covered.

I have insured my dogs with Fetch formerly PetPlan since 2009. I currently have four dogs covered. I like being able to choose the deductible and amount of insurance. Customer service is great.

Very impressive insurance service. No bad experiences. Very accessible and easy mobile app to utilize to submit claims, ask questions and much more. All the representatives are very friendly, respectable and assistive. I recommend Fetch to all my friends and family who need pet insurance. I’m proud to be member of this insurance.

We have two small dogs with very sensitive stomachs. Each time they eat something they shouldn’t , it makes them sick. Fetch made it impossible to get refunded as they claim it’s a preexisting condition. We’ve spent thousands with no help from them.