Fetch | Pet Insurance Review

Have had this policy going on 3 years now and have never had my annual claims exceed what my premiums paid were, meaning that I have not used this insurance to support having it as a benefit. Other than having it "In Case" an accident or illness happens to my pet as a comfort knowing I have it. This was fine at first but since I first began the policy has increased in cost from apx. $300 a year to over $450 a year. Given that my pet is young and indoors and if the policy costs continue to climb it may be more prudent to save that $ each year as the premiums paid if instead saved could exceed the benefits ever received. The policies are pricing me out of the desire to have one. Coupled that these policies do not include any well care benefits or any dental benefits it is quite plain to see that Fetch (all though a cute name for a company), really does not care about the well-being of my pet or anyone's pet, for if they did they would cover the items to keep the pet healthy

My experience with Fetch Insurance has been okay. I have had to file a big expense recently and was reimbursed, thankful for that. I do see that my monthly payment has gone up about $20 a month and that is a concern, however. I have had this policy about 4 years and have not had to file many claims up until this year, my dog has just had a difficult time, hoping soon this gets resolved.

Fetch pet covered 80%, after my deductable was met, of my dogs ACL surgery and recovery therapy.

Fetch does exactly what they say they're going to do! They pay out in a timely manner and explain the entire claim process to make sure you're uploading the correct documents. Customer service team is wonderful and so helpful. Fetch insurance has helped cover 80% of the cost of our dog's lymphoma treatment.

The plans are very straightforward, easy to understand and work exactly the way they’re supposed to, provided your vet cooperates. If you have a vet, like mine, who will not provide medical records along with your invoice, you’re out of luck. Fetch will not contact your vet to get records or verify sick visits, so your claim will be rejected. It’s also difficult to get in touch with a live person from Fetch to explain this issue. When we have needed to use a specialist at a hospital with lots of administrative staff, they filed the claims for us, including all medical records and we were promptly reimbursed per the terms of our plan.