5
out of 5
POSTED: | BY: Jawaun Downs
Fair &Decent Pricing
I was looking to cancel my policy all together & the customer service rep that I spoke with offered me a solution & shared with me decent priced viable solutions that made sense to me. It wasn't an overbearing conversation & I really appreciated her tone and professionalism. Usually when you want to cancel something, the rep can be overbearing or threatening in some type of manner. This was NOT my experience & I appreciate how my rep handled our conversation all while saving me money.
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