Mandarin Pet Emergency Hospital

3.7 (86)
10635 Old St Augustine Rd, Jacksonville, FL 32257, USA

Hours:

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Sunday: Open 24 hours

How to Save Money at Mandarin Pet Emergency Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 891
4.5 ASPCA 11,756
4.9 Embrace 17,140
4.9 Fetch 18,308
4.2 Figo 2,602
4.7 Hartville 165
4.9 Healthy Paws 10,008
4.9 Lemonade 805
4.6 ManyPets 2,343
4.0 MetLife 652
4.8 Nationwide 21,407
4.3 Pet Assure 12
4.5 PetPartners 113
4.3 Pets Best 12,229
4.6 Pumpkin 1,473
4.6 Spot 7,024
4.9 Trupanion 73,550
4.8 Prudent Pet 125

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Rita de Cassia Silva, LCSW, PPS, CWA

What a wonderful compassionate professionals. I brought my dog in this morning after he collapsed. They acted quickly and tried everything to save my Barkley but he passed. It was the most traumatic experience watching my dog dying but the doctors and technicians were so supportive and respectful of my feelings. They hugged me tight , they consoled me, they were sincerely touched by my lost. What wonderful humans. I will be forever grateful to each of the staff who were present today and tried their best to save the life of Barkley. God Bless them. Thank you !

posted: 06/09/2024

Julie Gold

We are so thankful for Mandarin Pet Emergency Hospital! The doctors and staff are so kind and compassionate. Our Garcia girl was bit twice by a water moccasin - after normal business hours, of course. We live near Waycross, GA and our local vets were all closed and unreachable. We were halfway to a place in Valdosta, GA when that office called us back and denied service because their “system crashed”. We u-turned it to head to Jacksonville while making phone calls and trying to find a place that would see us. Beyond thankful that we ended up at Mandarin Pet Hospital! Everyone was so communicative, and kind, and kept us informed at all hours of the day while she was there. They went above and beyond to put these worried pet parents minds at ease. Thank you so much!! You will forever be our emergency pet hospital of choice.

posted: 05/28/2023

Drew Ptosh

I've had two instances where I had to bring my dog to Mandarin Pet Emergency Hospital — one time where he ate a sock a few years ago when he was only four months old, and more recently, when he experienced a bout of bloody stool after picking him up from boarding. Both times, it was late at night and on the weekend when our regular vet was closed. I was stressed and scared for me dog, but in both instances, the technicians and vet were so calm and reassuring. They were kind, listened, and provided detailed instructions where needed. Most importantly, they were successful in treating my dog in both instances. I can't imagine the difficult situations they handle on a daily basis in addition to late hours, and I'm so thankful for their expertise, patience, and kindness. I'll also add that their pricing seemed more than fair and reasonable for the services provided. I also appreciated that they followed up the next day with a phone call to see how my dog was doing. Overall, they made a difference in my best friend's life and health, and I hope they know how meaningful their work is. Thank you again for everything!

posted: 11/24/2023

Travis Hargrove

Amazing staff. I brought my puppy in with a severe respiratory problem and they quickly assessed and properly treated my pup as if he was their own dog.

posted: 09/20/2024

Shannon Prentice

Brought my 7 month old puppy for a possible eye injury; I could tell he was in pain and our normal vet would be closed the following day. We arrived at around 9pm on a Sunday. They brought us back as quick as I could fill out the intake paperwork. Dr Greshake was kind and patient, he did as best an exam and testing as my dog would allow and ultimately gave a diagnosis. He answered any additional questions and I felt happy with what I understood from him. The bill was much cheaper than I prepared for and the techs were attentive and sweet. We were on the way home with meds within 45 minutes. I’m very thankful for the help they gave.

posted: 10/30/2023