Deer Run Animal Hospital

Took my pup here to be spayed with the snip voucher the lady at the front door had an attitude towards the customer in front of me and to me as well. Then the vet tech told me he had to do blood work before doing surgery (she had bloodwork done not even a month prior) then after the surgery is done they call me to tell me she had a rash and needs an injection so it doesn’t get infected. I said yes he told me the injection would be $120. Then when I finally get there to pick my dog up they charge me $150 for the injection and don’t say anything till after I mentioned it. He told me the rash would go away with time. However it has been 3 1/2 weeks at this point and the rash has gotten worse. If you are forced to take your dog here because of the snip voucher make sure you learn the word no or the vet tech will absolutely run your pockets dry

posted: 07/20/2023

We took our dog "Lulu" to be spayed 2 weeks ago. The service of the vet and assistant was excellent. The recovery was perfect! She never new about her surgery! 100% recommended! Thank you very much

posted: 05/04/2023

Not 100% sure how I feel about this place. I had a snip voucher and (my fault) never looked at it until I had to print it. I printed the entire email and attachment. Got there with my rambunctious big puppy and wa stold the voucher was blank, and they wouldn't take it even with the email saying g they had awarded me a voucher. The lady at the front wasn't very nice when we arrived either, and I asked her if she had a phone number for the snip program since I tried looking it up and was unsuccessful. She was exasperated about that, it seemed. She did bring me a number and told me that unless I could get everything resolved in about 3 minutes(literally her exact words) I would have to reschedule. I asked if there was any way to wait, and she told me I could self pay $575 to spay my dog. Obviously, I'm going through a government funded program and can not afford that. Anyway, on our way out, after I was totally defeated, I think she realized she was not being very nice to me and suddenly adjusted her attitude as we were entering the lobby. She took my dogs info while I sort it all out and said that I wouldn't have to fill everything out when I reschedule. We'll see how the 2nd time goes...

posted: 05/27/2023

What a joke. Force you to buy a 130$ flea treatment before doing surgery on my cat, didn't get her the medication still has fleas. Nobody has any answers. This place is a scam. I do not recommend. Rude staff as well.

posted: 06/06/2023

My husband and I had to unfortunately had to have our cat euthanized. Going to Deer Run was meant to be. They treated us with the greatest kindness i could have asked for. They treated a truly horrible situation with so much grace. Dr. Lance explained everything with so much empathy. I could not thank him enough. I wish I met him while my cat was well.

posted: 04/01/2023