Crawford Road Animal Hospital

Took our baby there for boarding while out of town… it was a simple process and the prices for 3 nights to include grooming was very reasonable. However, we felt miserable for leaving him behind. Great and friendly place and we will recommend them for boarding purposes but next time - we’ll find an Airbnb so the entire family can enjoy 🥰

posted: 07/26/2023

I was able to get an appointment quickly and they took wonderful care of my old cat. The team was kind, compassionate, and straightforward. Highly recommend Crawford Road Animal Hospital to care for your fur baby!

posted: 06/23/2023

Called in on a Monday morning to check if my dog's records from her previous owner were in the system so that I could determine if I could cancel the scheduled vaccination (they are closed during the weekend). The receptionist said she would have to physically check her paper file. And then no effort was made to retrieve the information I had requested. 🤨The saving grace was after driving out to the vet office (and talking with the same receptionist who finally confirmed that my puppy had already had 3 shots of the vax she was scheduled for that morning who then scooted off and away from the desk before I had a chance to cancel the appointment 🙄;) I was able to speak with one of the other workers (I think maybe a technician?) who patiently listened to what I was wanting and followed thru. Maybe the receptionist was having a bad day, or maybe my expectations for being treated with basic courtesy and respect are too high. Who knows. 🤷🏽‍♀️

posted: 06/10/2023

The whole staff was incredibly nice to me and my baby. They took the time to listen to me and my concerns and gave me tips on taking care of his specific breed. Thank you so much!

posted: 01/16/2023

I called today trying to get some antibiotics for my older dog (10 1/2) who now out of remission with cancer and in need of antibiotics for her infection. The hospital that Shelby attends is in GA where she gets her treatments, sent us a prescription that we thought we could get filled at the local pharmacy. None of them had it. So I called here where my baby Rein is an ACTIVE PATIENT., and Shelby was a patient there for Years until she went with my granddaughter off to college in Birmingham. Shelby developed Cancer while we she was there. When she was brought back here to Phenix City, Birmingham Vet referred her to a Vet Hospital where she could be given Chemo Treatments. I've been loyal to you all with both of my pets and paid you thousands and I owe you $0... Rein last 2 visits alone was over $700. But I asked you to fill a prescription and you say no because you hadn't seen her in X amount of time. Then you asked me did I have another pet active, and I said yes... why did you ask that just to say "you can't HELP", as if that was a justifiable reason for helping??? Then I asked you did you know who could fill the script, and you nonchalantly said, "you just have to call around"... to who??? I just told you none of the pharmicist had it.... This Baby has full blown cancer, and in her 2nd round 8 weeks chop of chemo and has an infection, and this is all you can offer. You say you love pets, shame on you. I'll find another vet for my babies to go to.

posted: 05/19/2023