VCA Eastmont Vaughn Animal Hospital

They are greedy, inconsiderate, incompetent, procrastinating, unprofessional, and disrespectful vet clinic I have ever dealt with. They will charge you for unnecessary procedures, and will not give you the results in the time frame that was given. I went for a six month check up and paid 250 for blood work to make sure my dog was fine (they gave her unnecessary pills) they told me within three days the blood work will be back. I called constantly after three days for the report thinking the worst because they have not returned my call. Finally, the vet called me to say nothing was wrong. I called recently to see why my dog heartworm and flea prescription was not delivered they say because she needs another exam before they can send her prescription to the pharmacy (I just had an exam six months ago). A prescription she's been getting for two years. How are you going to deny a preventative? She's going to give an example of if a person goes to the doctor and they don't come for a check up they don't give the medicine. I told her no ma'am, you may not receive a new prescription type but you will receive your prescription

posted: 01/02/2023

Great professionals in more ways than one, they are great support for your pets.

posted: 07/14/2023

Had been with Eastmont for years and our pups love them. They took great care of our Jack Russell until he had to be put down after 17 great years. Now with our two labs I'm told they no longer allow using online pharmacies. They said it is their policy. Never had that when they were Eastmont. Sorry, but 150.00 more for the same prescription is not acceptable. Too bad they joined VCA. May never go back, sorry to say.

posted: 05/13/2022

We have always had such a great experience with Eastmont Animal Clinic. They have been taking wonderful care of our dog for nine years. The doctors and staff are the best. Any time our dog has had health issues they were knowledgeable about how to treat him and were patient and kind every time we have called with questions. We always take him here for routine things like nail trims because we know they will be gentle. Very thankful for everyone at this clinic!

posted: 05/08/2020

I went to take my kitten there because he was vomiting. However, I made an appointment for the next day already. I called and ask can I bring my kitten in that morning instead of my appointment day. I got a quick response and said bring her now so we can get her well. I was happy and even received a call to see where I was at that time. The front office person and everyone else was so nice and helpful. I didn’t have to wait over 20 mins because I had to fill out paperwork. Ms. Susan was so nice and patience. She told me the truth about my kitty and did everything she could possible to get my kitty well and did. She provided me with information and told me they will provide a follow up call to check on my kitty. I am thankful for them and their excellent customer service. This will be my vet as long as I own a pet and would recommend the world to this vet.

posted: 08/02/2021