VCA Old Marple Animal Hospital

I took my sick cat here yesterday for emergency help. I paid 190 for the visit. They took my cat to another exam room without me. They then came back 2 hours later to tell me the Dr had an emergency, it would be a while. 3.5 hours later they tell me they aren’t sure what is wrong with him. They said his lungs sound off. They suggest lab work, ultrasound and fecal test, this would cost upwards of 1k. Which I do not have. So I end up paying another 93$ for a single shot of antibiotic and sent home. The discharge papers say that my cat presented bright and alert. Huh? Are you sure you are looking at the right cat? My cat is dull and lethargic… discharge paperwork also says they heard a heart murmur which they didn’t even say anything to me about that. All in all I feel like this vet is really just in for the money. They didn’t really care that my cat was sick. The minute I said I couldn’t afford the prices they sent us home with no answers, no suggestions on another reasonable vet or clinic. Literally gave them my last pennies. So almost 300$ multiple hours,zero compassion and here I sit at home with my sick cat trying to figure out my next move. This vet is for people who have money to just throw away

DO NOT COME HERE!!! Saw my dog for 30 seconds. When the dog wasnt comfortable in the muzzle and wouldnt sit still they gave up within 5 minutes of being in the room. I told them that my dog has been having an upset stomach and licking and biting her paws. Mind you THIS IS ONE OF THE MOST EXPENSIVE “VETS” in the area. Within 5 minutes they “prescribed a handful of food packets and 2 cans of wet food that i coulda gotten at pet smart for less than 20$… No i paid 165$. With their professionals, i promise you your dog would be in better hands if you watch diy videos on youtube and handle than if you bring it to these people. Please for the sake of your wallet and dog go anywhere else!!! Refer to this picture. This is what 165 gets you… this and 10 mins of their “valuable time”

I've been bringing my dog here since she was a puppy. I love the staff and vets here. In the eight years my dog has been alive, we've had some crises and VCA always pulls through. I know it can be expensive. I would highly recommend getting their insurance. You get a lot of perks such as: free unlimited visits, bloodwork, x-rays, etc. It has saved me hundreds of dollars each year and definitely something I'd encourage people to invest in it.

Excellent service and highly professional. My dog’s own vet would not help my Chloe so my husband and I brought her to this hospital. They were highly compassionate and actually cared that our dog was in pain. They discussed the treatment plan with us. For an Emergency Room visit quite reasonable. More importantly they were able to address our dog’s pain. Highly recommend.

My 12 year old dog was experiencing labored breathing in the middle of the night. They were only ones who would see her late that night and Dr. Lewis could not have been kinder. From the staff member greeting me and holding the door open for me to my conversations with Dr. Lewis, we felt very cared for. My pup checked out fine, but Dr. Lewis took her time to examine her and really validated my concerns. The facility was so nice inside. Next time I have an emergency, this will be the first stop.