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Customer Review for PetFirst HealthCare


1/10   Was not informative
When i signed up I was told I will get reimbursed for any vet visits which was a lie. I would never sign up with them it was the biggest mistake and waste of money, whatever was paid for insurance could of been used at the vet
Company: PetFirst HealthCare   Injury/Illness: not sure   Breed: Chihuahua
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Jeffery Santos, 8/2/2017
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PetFirst says:

8/7/2017
Hi Jeffery, I'm so sorry you did not have a good experience. Hopefully, I can help clarify our coverage. PetFirst does have Routine Care Coverage which reimburses for vet care such as: routine tests, annual vet exam, vaccines etc. However, the Routine Care (which would aid in vet visit reimbursement) is an add-on to your plan. I do not have a record of your policy to get into specifics, but if you'd like to give us a call (866-937-7387), we can walk through all the options for you and which add-on would be best for you and your pet!  
 




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