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Customer Review for Hartville/ASPCA


3/10   Do not recommend this insurance
When purchasing the insurance, pre-existing conditions were discussed. I was not informed that on the anniversary of a policy, everything becomes pre-existing. Therefore, nothing you had a claim on prior to the anniversary is covered by the insurance. Only new issues are covered. My mistake - trusting the conversation and not reading the very fine print. There are other pet insurances available, at the same price or less, consider issues that occur when covered are always covered, not just for the number of days left in your current year coverage. What a rip-off.
Company: Hartville/ASPCA   Injury/Illness: renal (kidney) everything is considered pre-existing once policy anniversary passes   Breed: Rat Terrier
Claim Amount: under $100   Age of Pet: over 8 years
Melissa, 1/20/2017
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