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Customer Review for


10/10   Simply The Best/Better Than All The Rest
When looking at pet insurance, our vet had around 12 different companies brochures to choose from, I asked them which one they recommended, they said while they are not allowed to make recommendations, they did say that a lot of their customers were Very Satisfied with Figo. I did comparative shopping online and absolutely came to the same conclusion. I love that you can design a plan that works for you (i.e.: deductible, % of coverage etc.) Only 2 months after having coverage, my little furry baby Josie was having vomiting issues. The claim was processed within 1 week and payment a couple of days later, I even got a call from Brittany at Figo asking how Josie was feeling (Who Does That), I was so impressed. Last week (1 month later), Josie had to go back for the same problem, same results from Figo, got the email today (1 week) stating that the claim is closed and payment coming. Both times, no hassle, no surprises, a clear EOB which was exactly the amount I expected. Seriously? There really is an insurance company out there that does what it says And cares enough to call about the patient? I don't get that with my personal insurance. In closing, you love your furry baby? Then treat him/her to the 1 company that will care about them as much as you're vet and as much as you. Vigo Pet Insurance, best decision I could have ever made for Josie
Company:   Injury/Illness: gastritis/vomiting   Breed: Miniature Pinscher
Claim Amount: $100 - $500   Age of Pet: 1 - 8
David S., 5/8/2017
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