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Customer Review for


10/10   Definitely the best choice in Pet Insurance
My dog was diagnosed with congestive heart failure at 1.5 yrs. His condition is terminal and it is EXTREMELY costly to provide him with all the medications and diagnostic care he needs to live a happy, normal life. Pets Plus Us has made it possible for us and our dog to enjoy what precious little time we have left together, without having to worry about financial constraints or having ANY added stress from claim issues. We had switched to Pets Plus Us insurance from another company because the rates were better and the coverage was more inclusive. I have to say that dealing with this company has been a PLEASURE!! I would absolutely recommend pets plus us to ALL pet owners. Their service is incredible, their staff is always friendly and helpful especially at the most emotional times. All my claims were paid with no questions asked and in a timely fashion. Even when there was a mix up with one of my submission they were available to help me work it out. When I call I am never placed on long holds and I have always been satisfied with the outcome. Forget everything you know about insurance, this company is different, they care about pets and their owners and it shows!!
Company:   Injury/Illness: Heart Failure   Breed: Doberman
Claim Amount: over $1000   Age of Pet: 1 - 8
Satisfied Customer, 11/8/2016
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Randy Valpy - Top Dog at Pets Plus Us says:

12/9/2016
Thank you for your post. First of all I was heart broken to read about your dog's diagnosis and I hope that with the proper care you get as much time with him as possible. I'm pleased that we have been there to help both of you and I appreciate you recognizing that our company is different. Today is my last day as Top Dog at Pets Plus Us otherwise I would provide you with my contact information should I ever be able to be of any assistance to you going forward. However, I know that Eric Coulson who is taking over for me will be here should you ever need his assistance. Eric can be contacted at eric.coulson@petsplusus.com or via telephone at 905-247-5403. All the best to you and your dog - Randy Valpy. 
 




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