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Customer Review for Banfield


1/10   Fraudulent use of my credit card. Don't use!
Keep using my credit card with out authorization. I have called and emailed and they refuse to cancel plan and use a card that was not authorized. It was originally used to pay for one visit. Never authorized for a monthly plan. I cancelled credit card but Master Card allows auto pay to continue to a new card number which I know Banfield must know. They are rude and refuse to transfer me to a supervisor. Uncaring and fraudulent. Boycott them. I can't imagine how they treat the poor animals!
Company: Banfield   Injury/Illness: fraud use of credit card on monthly plan   Breed: German Pointer
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Dianna Phares, 12/21/2016
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Vikki says:

1/15/2017
I agree this is a scam outfit--I havwe told them that I no longer want this plan but they keep charging my credit card account--my next plan is to call the Michigan Attorney Generals office to file a complaint--maybe if we all do that these people will be fined 
 




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