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Customer Review for PCF


1/10   Petty and unprofessional
My 10 month old dog pulled a leg muscle two months ago chasing a squirrel on the ice. Called the vet to consult. She improved within hours. No vet visit needed and no treatment needed. However, because I called the vet, PC says she won't be covered for lameness for at least another four months because of a per-existing condition. Their logic is fuzzy and indefensible. The Customer Care Department is combative and should be changed to "Customer We Don't Care Department." Or maybe "We Could Care Less." I am greatly concerned if they are intransigent on something like this, how will they be if and when I have a major claim? And seeing the other reviews here, I have reason to be concerned!
Company: PCF   Injury/Illness: No claim made   Breed: German Shepherd
Claim Amount: under $100   Age of Pet: under a year
John Boles, 3/16/2017
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Janice Copsey says:

5/1/2017
I'd get out and start banking your money. I just quit this insurance company due to their exclusions and "associated conditions". 
 




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