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| 1/10 What a STUPID claims processing policy!! |
| I've had pet partners for over a year for at least one of my 6 dogs and this one dog sustained a fractured leg after playing with my other dog. Well Pet partners paid for everything to make the diagnosis but when it came time for the repair they denied it! They said that even though my dog has sustained the injury from an accident, because the what the vet repaired the fracture was considered "not covered" and they denied the $1577.00 surgery charge yet paid for the emergency examination and the xrays of her leg! I'm going back to Pet Care USA insurance where I have my other dogs! OVERPRICED TOO!!! |
| Katherine Brooks, MD, 10/1/2007 |
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Abby says:
| 5/27/2010 | | I also have had Pet Partners for years for 2 of my dogs. Two years ago one of my dogs sustained an injury by jumping from a slow moving golf cart...stupid I know! But in any event they denied the claim because they said it was "an accident that could have been prevented"? Last I checked an accident is just that an accident. I really need to reconsider this health care insurer for my pets. That is not the first claim they have denied. | | | |
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