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Customer Review for PetCare


1/10   Premium increased 200% and billed w/o approval
I've had the policy since 2009 when it was Purina and it was great. Then it switched hands to 24PetWatch and since then they've become increasingly more difficult to deal with. The last thing that happened was that I just happen to see a $900+ charge on my credit card from them (the years before it was $200/yr, then $360 when they took over), no bill or anything. When I called they just kept telling me that I signed up for them to automatically charge me in 2014 (which I never did) and that they have my permission to charge my card. They just repeated the same thing to me and said there were no supervisors available for me to talk to. They wouldn't refund anything. Needless to say I cancelled my policy. That company is not an honest business.
Company: PetCare   Injury/Illness: Premium increased over 200% and billed without approval   Breed: Jack Russell Terrier
Claim Amount: $500 - $1000   Age of Pet: over 8 years
Tamara, 3/5/2017
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They tried that S@*t with me too! says:

3/27/2017
I loved Purina, they were the only ones that covered wellness and told me that they would be giving us over to this company. I read the reviews and it was nothing but nightmares and the premium was ridiculous. I sent a message via fax that I was not going to be switching over and they tried to charge my card. I got my bank involved, screw these people, I have Embrace and couldn't be happier. 
 




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