Petsecure Canada - Pet Insurance

Petsecure is the largest pet insurance company in Canada, offering pet insurance in every province and territory. They are no longer associated with the Petplan brand.

Most Helpful Reviews of Petsecure .
3/10 Doesn't take much to become a 'risk', 5/28/2010 Reviewed By: Steve, Recommend: N We've had Petsecure insurance for a year and submitted claims for two emergency surgeries (foreign object ingestion) and a skin condition that has actually now started to clear up. Our Great Dane is now over a year old and things seem to be settling out in a sense. However, upon the semi-annual 'risk review', we were thrown into the high risk group and were dropped from 80% coverage to 50%. In their letters to customers, Petsecure likes to promote their showcase examples of 'top claim' high payouts, but those are all single case scenarios. The company is very good at quick claim processing and will rapidly approve and pay initial or periodic claims; we were initially very happy with Petsecure. Rest assured if you submit more than a couple of claims, you too will quickly become a risk to their profits...and their shareholders. We are now disappointed in Petsecure, and are shopping around for a different company that won't penalize their customers for accessing benefits. View Comments (2) & insurer reply \| Was this review helpful to you?

1/10 Incredibly Upset, 5/27/2010 Reviewed By: katie, Recommend: N Similar to other posters I received a letter yesterday notifying me that my co-insurance would be bumped to 70% because I have made too many claims in the last little while. Correct me if I'm wrong but I believe Pet secure prides themselves on their "Secure for Life Guarantee" which states "we promise to our customers that their pet will never run out of coverage and that their pet's premiums won't rise. we also guarantee that as long as you remain a petsecure member you can continue to maintain your pet's existing coverage year after year after year," According to this my coverage should stay at 80% should it not? I got pet insurance to protect myself and my dog in the event of unforeseen emergencies. Now that I have had to make use of it I am being penalized. View Comments (1) & insurer reply \| Was this review helpful to you?

10/10 I love Petsecure!, 5/13/2010 Reviewed By: Bronwyn, Recommend: Y Both of my Bernese Mountain Dogs are secured with Petsecure as well as my Siberian Cat. I would never use a different insurance company as Petsecure has always gone above and beyond for me. Wylie has a slew of congenital defects and every claim that I've submitted has been processed efficiently and there have never been any questions. Bentley was a rescue and came to em at 3 years old. Petsecure insured him right away and there have been no issues yet - thank goodness! I have Secure 4 for both dogs, which includes preventative health (exams, blood work, fecals, sentinel etc) and I think it's definitely worth every penny and my peace of mind. Thanks Petsecure! Comment on this Review \| Was this review helpful to you?

Read more reviews... \| Add your own review

Most Recent Reviews

3/10 Doesn't take much to become a 'risk',
We've had Petsecure insurance for a year and submitted claims for two emergency surgeries (foreign object… read more

Added 5/28/2010 by: Steve

1/10 Incredibly Upset,
Similar to other posters I received a letter yesterday notifying me that my co-insurance would be bumped to… read more

Added 5/27/2010 by: katie

10/10 I love Petsecure!,
Both of my Bernese Mountain Dogs are secured with Petsecure as well as my Siberian Cat. I would never use a… read more

Added 5/13/2010 by: Bronwyn

10/10 Quick Payout, Reliable Company!,
Our cat Howard ingested toxic peace lily and he had to stay for 2 ½ days in the emergency veterinary hospital.… read more

Added 4/21/2010 by: Matt P

10/10 Great Service,
We had always passed on pet insurance in the past viewing the purchase quite cynically. Our beloved 16 year… read more

Added 3/19/2010 by: Joanne and Bruce

1/10 Beware of PetSecure,
Let me start by saying that I insured two cats with PetSecure and have been paying in and around $80 / month… read more

Added 3/16/2010 by: Becky

10/10 EXTREMELY SATISFIED,
My 7 year old Labrador was diagnosed with cancer 4 weeks ago. One week after the diagnosis, my dog was… read more

Added 3/12/2010 by: Jacques

Review Petsecure

review policy

Review Title (if you could say it in one sentence, what would you say?)

Your Review (tips)

DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS

Overall Rating (1 - worst, 10 - best)

Would you recommend this company to other pet owners?
Yes No

Your Name

Tell us about your pet

Type: Dog Cat

Breed:

Age (at the time of your claim): Under a year 1 - 8 Over 8 years

Tell us about your claim

Type of illness or accident:

not sure
ear problem	eye problem	skin problem
cancer	gastritis/vomiting	enteritis/diarrhea
bladder	renal (kidney)	thyroid
other:

Claim amount

Optional contact information - it won't be published, but it may help get your claim resolved. More >>>

This information will be provided to your insurer for identification purposes should they request it. They may want to take another look at your claim based upon your review or simply thank you for a positive review. Either way, we will not display this info on the website.

Your Full Name
Your email

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here