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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.3 9.4 8.5
Count 41 382 2501
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Reviews of ASPCA Pet Insurance

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10/10   Great customer service, 3/20/2017

Reviewed By: Margarita G, Recommend: Y

Claims processed very quickly, with follow-up phone call to let you know that it was done. Then another follow-up call to check how your pet is doing. Very nice people! Love them!
Injury/Illness: enteritis/diarrhea   Breed: Mixed Breed cat
Claim Amount: under $100   Age of Pet: over 8 years
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10/10   I wish my insurance company for people is for my p, 3/19/2017

Reviewed By: Amey Shaw, Recommend: Y

Whether it was Jelly falling and needing serious ligament surgery or for emergency blood transfusion because of previously undetected anemia, a diagnosis of chronic kidney failure which necessitated lots of lab work, and subsequent, ongoing treatment, or Max's serious flea problem, or reimbursement for Simon's routine check ups, ASPCA has delivered over and over again. They are very clear upfront and what is covered. I have use them for more than 10 years and I've never been disappointed. Without them my expenses were my one cat, Jelly, alone would've been $16,000 out-of-pocket. ASPCA consistently covers 80% of all my expensive. Truly a lifesaver! I recommend him highly
Injury/Illness: renal (kidney) thyroid   Breed: Birman
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   ASPCA pet insurance is awesome., 3/19/2017

Reviewed By: Donna, Recommend: Y

I have been with aspca for several years and they have been great. I'm very satisfied with the services I have been receiving. Due to my Pepper's condition, I have submitted at least two claims per month and I have received my payment within the same week my claim have been submitted.Thank ASPCA!
Injury/Illness: cancer   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   5 Stars, 3/17/2017

Reviewed By: Lori Stewart, Recommend: Y

I have had ASPCA insurance for several years, and have never been disappointed. They have affordable, good quality coverage; they process and pay out claims quickly and without fuss; and they always give follow-up calls -- just to see how my recovering pet was doing, or to offer their condolences when one passed. They even sent a condolence card signed by the people in the office when my little Cho died -- I was very moved by that. There are true human(e) beings working for this company. They have my business for life :)
Injury/Illness: hypertension   Breed: Domestic Shorthair
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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10/10   Great service, easy to use, highly recommended, 3/17/2017

Reviewed By: Dennis Estes, Recommend: Y

Pet insurance, much like all insurance, isn't something you need until you need it, and fortunately, when we've needed it, ASPCA has really been there. Our dog recently had a 3-day stay at an emergency clinic due to what was later diagnosed as pancreatitis. The out-of-pocket expense was $2600. Soon after, I submitted my claim online (which, by the way, is extremely simple and easy to use, just another reason why I like this insurance so much) and within 72 hours my claim had been processed and I knew exactly how much I was going to get back on my claim...nearly 75%, which would have been higher had I already paid my small annual deductible of $100. My point is, I realize paying monthly premiums for no potential benefit is something that some choose to avoid, but I am telling you, when the time comes and your loved one has serious medical issue, you will be THANKFUL to have had the ASPCA in your corner. I cannot stress it enough...they are there when you need them. I highly recommend this pet health insurance to anyone that is considering getting it for their pet.
Injury/Illness: Pancreatitis   Breed: Cavalier King Charles Spaniel
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
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