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PetPremium


8 Beach St, Floor 6
New York, NY 10013
phone: (800) 935-7280
website: www.petpremium.com

PetPremium is a new pet insurance company based in NYC and offering policies in 48 states.
Customer Ratings
60 days 1 year Lifetime
Rating 10.0 9.7 9.0
Count 2 11 29
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Reviews of PetPremium

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10/10   Quick Service, 5/17/2017

Reviewed By: Ron, Recommend: Y

Received very quick service
Injury/Illness: shots and injury for puppy and unirary   Breed: Dachshunds
Claim Amount: under $100   Age of Pet: over 8 years
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10/10   Great Support , 5/7/2017

Reviewed By: frank t, Recommend: Y

My Jack Russell was diagnosed with Lymphoma on March 5th. We stared her cemo treatments the same day. Knowing her cancer treatments were going to be expensive, we were concerned what financial reimbursements would be received from PetPremium. All six of the submitted claims have been reimbursed generally within ten days without question. Their staff has called to see how she is doing and asking what else they can do to help. It is clear to me this organization is definitely PET FRIENDLY.
Injury/Illness: cancer   Breed: Jack Russell Terrier
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   reimbursement for care, 3/30/2017

Reviewed By: Brunilda Lopez-Boo, Recommend: Y

Oscar was treated for a corneal abrasion. My claim was handled w no effort on my part and reimbursement after my deductible was met was quick and easy.
Injury/Illness: eye problem   Breed: Boxer
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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10/10   I wish my personal insurance was as good and fast, 1/10/2017

Reviewed By: Wolf, Recommend: Y

The claims are processed quickly and honestly, and in a timely fashion. If only human insurance was as efficient.
Injury/Illness: skin problem   Breed: Goldendoodle
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Very pleased , 12/11/2016

Reviewed By: K smith, Recommend: Y

My claim was handled in a very timely manner and the check deposited directly into my checking account. Agents were very helpful and concerned. There was even a follow up phone call to see how my pet was doing post surgery.
Injury/Illness: gastritis/vomiting   Breed: Siamese
Claim Amount: over $1000   Age of Pet: over 8 years
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Most Helpful Reviews


10/10   Quick Service,
Received very quick service read more

Reviewed By: Ron, parent of a Dachshunds
 
10/10   Great Support ,
My Jack Russell was diagnosed with Lymphoma on March 5th. We stared her cemo treatments the same day. Knowing her cancer treatments were going to be expensive, we were concerned what financial reimbursements would be received from PetPremium. All six of the submitted claims have been reimbursed generally within ten days without question. Their staff has called to see how she is doing and asking what else… read more

Reviewed By: frank t, parent of a Jack Russell Terrier
 
10/10   reimbursement for care,
Oscar was treated for a corneal abrasion. My claim was handled w no effort on my part and reimbursement after my deductible was met was quick and easy. read more

Reviewed By: Brunilda Lopez-Boo, parent of a Boxer
 
10/10   I wish my personal insurance was as good and fast,
The claims are processed quickly and honestly, and in a timely fashion. If only human insurance was as efficient. read more

Reviewed By: Wolf, parent of a Goldendoodle
 
10/10   Very pleased ,
My claim was handled in a very timely manner and the check deposited directly into my checking account. Agents were very helpful and concerned. There was even a follow up phone call to see how my pet was doing post surgery. read more

Reviewed By: K smith, parent of a Siamese
 


Review PetPremium review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
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Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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