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PetPremium


8 Beach St, Floor 6
New York, NY 10013
phone: (800) 935-7280
website: www.petpremium.com

PetPremium is a new pet insurance company based in NYC and offering policies in 48 states.
Customer Ratings
60 days 1 year Lifetime
Rating 10.0 9.9 9.2
Count 4 18 37
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Reviews of PetPremium

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10/10   Quick Service -- No Surprises, 8/10/2017

Reviewed By: Shirley, Recommend: Y

I had another policy before going with PetPremium. I always had to call as I thought things should be covered they were saying weren't. They insisted on more documentation for every claim and often called the vet for more information -- information they had. I got this policy and Maggie needed routine/preventive care. No surprises. I got reimbursed exactly what I expected and very quickly. The vet was not asked for more information and I was not asked for more documentation. My time and that of my vet are valuable and we both appreciated they accepted what I submitted.
Injury/Illness: Preventive   Breed: Norfolk Terrier
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   the best service ever, 8/8/2017

Reviewed By: arthur fowler, Recommend: Y

claim was sent in the after the vet was seen. had a reply the next day and settlement shortly there after.don,t get this type of from my health ins co. keep up the good work and nmany thanks
Injury/Illness: eat a corn cob   Breed: English Springer Spaniel
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Worth the money , 8/7/2017

Reviewed By: Cordelia Taylor , Recommend: Y

Pet insurance has been the best thing I've done for my dog besides keeping him vaccinated. Not many regular person has hundreds of dollars saved up for pet accidents that happen so easily. My dog has had decided, open sores, diarrhea, and much more. Every time I look at the bill and say THANK GOD I HAVE INSURANCE. Pits are so hard headed. Mines get into everything (whether he knows better or not. Most of the time he does). You never want a serious accident to happen and be stuck with bills over thousands of dollars and then billed again for follow up visits. This insurance has made it to where I can have a dog and confidently know that our pockets are safe when unfortunate events happen
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Injury/Illness: skin problem gastritis/vomiting enteritis/diarrhea   Breed: Pit Bull
Claim Amount: $100 - $500   Age of Pet: under a year
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10/10   Quick processing and settlement of the claim, 7/17/2017

Reviewed By: John Gill, Recommend: Y

There was no dispute or questioning of the claim. The process was easy and the settlement was paid. Within 7 days
Injury/Illness: eye problem   Breed: Australian Cattle Dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Fantastic,quick response,great staff, 6/15/2017

Reviewed By: Darlene , Recommend: Y

Kona needed knee surgery we were saving for a emergency and this was it. our dog is like a child to us, we couldn't just let him be lame.Pet premium made a speedy claim and called to see how Kona was doing.I like that they care.Pet premium made it possible to put some of our savings back in the bank.What's more important is we were able to get Kona the care he needed.
Injury/Illness: torn acl   Breed: Jack Russell Terrier
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews


10/10   Quick Service -- No Surprises,
I had another policy before going with PetPremium. I always had to call as I thought things should be covered they were saying weren't. They insisted on more documentation for every claim and often called the vet for more information -- information they had. I got this policy and Maggie needed routine/preventive care. No surprises. I got reimbursed exactly what I expected and very quickly. The vet was… read more

Reviewed By: Shirley, parent of a Norfolk Terrier
 
10/10   the best service ever,
claim was sent in the after the vet was seen. had a reply the next day and settlement shortly there after.don,t get this type of from my health ins co. keep up the good work and nmany thanks read more

Reviewed By: arthur fowler, parent of a English Springer Spaniel
 
10/10   Worth the money ,
Pet insurance has been the best thing I've done for my dog besides keeping him vaccinated. Not many regular person has hundreds of dollars saved up for pet accidents that happen so easily. My dog has had decided, open sores, diarrhea, and much more. Every time I look at the bill and say THANK GOD I HAVE INSURANCE. Pits are so hard headed. Mines get into everything (whether he knows better or not. Most of… read more

Reviewed By: Cordelia Taylor , parent of a Pit Bull
 
10/10   Quick processing and settlement of the claim,
There was no dispute or questioning of the claim. The process was easy and the settlement was paid. Within 7 days read more

Reviewed By: John Gill, parent of a Australian Cattle Dog
 
10/10   Fantastic,quick response,great staff,
Kona needed knee surgery we were saving for a emergency and this was it. our dog is like a child to us, we couldn't just let him be lame.Pet premium made a speedy claim and called to see how Kona was doing.I like that they care.Pet premium made it possible to put some of our savings back in the bank.What's more important is we were able to get Kona the care he needed. read more

Reviewed By: Darlene , parent of a Jack Russell Terrier
 


Review PetPremium review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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