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PetPremium


8 Beach St, Floor 6
New York, NY 10013
phone: (800) 935-7280
website: www.petpremium.com

PetPremium is a new pet insurance company based in NYC and offering policies in 48 states.
Customer Ratings
60 days 1 year Lifetime
Rating 0.0 9.7 8.9
Count 0 9 26
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Reviews of PetPremium

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10/10   I wish my personal insurance was as good and fast, 1/10/2017

Reviewed By: Wolf, Recommend: Y

The claims are processed quickly and honestly, and in a timely fashion. If only human insurance was as efficient.
Injury/Illness: skin problem   Breed: Goldendoodle
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Very pleased , 12/11/2016

Reviewed By: K smith, Recommend: Y

My claim was handled in a very timely manner and the check deposited directly into my checking account. Agents were very helpful and concerned. There was even a follow up phone call to see how my pet was doing post surgery.
Injury/Illness: gastritis/vomiting   Breed: Siamese
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Couldn't be happier, 11/22/2016

Reviewed By: Ann Jenkins, Recommend: Y

After being a PetPremium customer for only a month, submitted a wellness claim to catch my dog up on her care. It was paid promptly and more importantly, without a problem! I also appreciated the customer service call as a followup to how the claim was handled. I wish I had changed providers sooner.
Injury/Illness: wellness   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Great Service, 11/11/2016

Reviewed By: Karen Shirley, Recommend: Y

Great company to do business with. Very happy with my service
Injury/Illness: Allergery   Breed: Yorkshire Terrier
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Pleased, 11/9/2016

Reviewed By: Dan Parisi, Recommend: Y

Followed the instructions for filing a claim w/ the proper documentation and received reimbursement in a timely fashion. PetPremium phone reps were courteous and concerned for my dog's health.
Injury/Illness: Snake Bite   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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Most Helpful Reviews


10/10   I wish my personal insurance was as good and fast,
The claims are processed quickly and honestly, and in a timely fashion. If only human insurance was as efficient. read more

Reviewed By: Wolf, parent of a Goldendoodle
 
10/10   Very pleased ,
My claim was handled in a very timely manner and the check deposited directly into my checking account. Agents were very helpful and concerned. There was even a follow up phone call to see how my pet was doing post surgery. read more

Reviewed By: K smith, parent of a Siamese
 
10/10   Couldn't be happier,
After being a PetPremium customer for only a month, submitted a wellness claim to catch my dog up on her care. It was paid promptly and more importantly, without a problem! I also appreciated the customer service call as a followup to how the claim was handled. I wish I had changed providers sooner. read more

Reviewed By: Ann Jenkins, parent of a Mixed Breed
 
10/10   Great Service,
Great company to do business with. Very happy with my service read more

Reviewed By: Karen Shirley, parent of a Yorkshire Terrier
 
10/10   Pleased,
Followed the instructions for filing a claim w/ the proper documentation and received reimbursement in a timely fashion. PetPremium phone reps were courteous and concerned for my dog's health. read more

Reviewed By: Dan Parisi, parent of a Mixed Breed
 


Review PetPremium review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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