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Petplan Canada

2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
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60 days 1 year Lifetime
Rating 9.5 9.0 9.2
Count 76 421 3478
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Reviews of PetPlan Canada

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10/10   Having pet insurance saved Ellie's life., 5/20/2017

Reviewed By: Dana Eves, Recommend: Y

My Lab/Border Collie mix Ellie May came with 3 months of pet insurance from Petplan when I adopted her from the SPCA. I decided to keep the insurance since I have had experience with expensive vet bills in the past. This was the best decision I ever made! Earlier this year Ellie began throwing up and a trip to the vet detected a mass in her stomach which looked like cancer and it showed signs of spreading to her intestines. I was referred to the Specialty Hospital and was given hope it might be a pancreatic abscess which is very serious but better than cancer. After almost a week of IV fluids and antibiotics she was holding her own but there was no change in the mass and she had lost about 13lbs. Surgery was done to remove the mass which ended up being in her stomach and even the surgeon thought it was cancer. They took over half of her stomach out and came very close to pyloric sphincter (where the stomach empties out). There were not sure if she would be able to eat or not after surgery. The pathology came back and NO CANCER and Ellie has completely recovered from the surgery. She will be on some oral medications long term to help her stomach handle food better but she is doing fine and has gained back 3 lbs. I maxed out my policy -$10,000 and Petplan paid the $10,000 without any questions. I would not have been able to pay for her care if it had not been for Petplan - they really did save her life!
Injury/Illness: Stomach mass   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Thank you Pet Plan , 5/20/2017

Reviewed By: Michelle N. , Recommend: Y

Recently had to "use" our PetPlan insurance... Karmella (4 y.o. pittie) began vomitting and as the night progressed there was blood in the vomit...I got her to the ER Vet and she was diagnosed with Hemmed Gastroenteritis (HGE)... she was sent home w me but w in 24+ hrs would not eat or drink for me so back to the ER we went...she had to stay overnight and then was able to come's been a long 2 weeks w more vet visits along the way... thankfully for PetPlan it took some of the pressure off... their customer service is beyond helpful and I received a phone call from on of the reps yesterday about my claims and to check on nice of them!!!!
Injury/Illness: gastritis/vomiting enteritis/diarrhea   Breed: American Staffordshire Terrier
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Pet Plan Comes Through Again, 5/19/2017

Reviewed By: Paul, Recommend: Y

This is the second time that Pet Plan has come through for me and my family when it came to a major vet bill for my dog, Bonnie. The first time was for back surgery($10k bill) and jus this past week, $1700 for a fox tail that got stuck up my dog's nose. Their web interface is easy to use and the claims process was smooth. Mark, the customer service rep was very helpful and followed up with the vet to get the doctor's notes needed for completing the claim. Would recommend them to anyone looking for pet insurance (Which I recommend). Don't wait until it's too late
Injury/Illness: Fox tail in nose   Breed: Cardigan Corgis
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Grateful for PetPlan, 5/19/2017

Reviewed By: Beverly Kurtz, Recommend: Y

I have used PetPlan for many years for multiple pets. My German Shepherd Dog developed epilepsy at age 2 and I don't know what we would have done without our insurance. After a year of tests and multiple visits to a neurologist we have finally found medications that appear to be working to control her seizures. But it's a long road with ongoing costs - PetPlan makes it possible for us to provide the best possible support to this young and vibrant dog. My 17 year old Siamese cat suffers from asthma, thyroid issues and high blood pressure. But I am secure in knowing that my insurance will help me pay for everything he needs in his geriatric years. They pay as their plan promises and process everything very quickly and easily. Years ago I used a different company and had to fight for every claim. PetPlan is a pleasure to work with. I highly recommend them.
Injury/Illness: Epilepsy   Breed: German Shepherd
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Best Decision Ever!, 5/19/2017

Reviewed By: Patricia Pena, Recommend: Y

Honestly, signing up with PetPlan has been such a blessing. When I first got her I just had a feeling that something would happen in the future where I'd be stressed about vet bills. PetPlan has been very responsive and quick with replies. They even called just to see how Luna was doing after her surgery. Getting pet insurance is one of the best things I've done for my dog. Thank you!!
Injury/Illness: Luxating Patella   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan Canada review policy

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