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Petplan Canada

2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 8.9 9.2
Count 73 522 3654
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Reviews of PetPlan Canada

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10/10   Amazing service, 8/15/2017

Reviewed By: Larry , Recommend: Y

We had the most amazing service, friendly phone service and prompt, helpful e-mails. Our claim was processed much quicker than we expected and were able to focus more on Jax and his recovery than on the insurance claim. 8 weeks later and Jax is doing fantastic.

Thank you!
Injury/Illness: TPLO surgery   Breed: Shepherd Mix
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   pet plan has been amazing, 8/15/2017

Reviewed By: shelly Froehlich, Recommend: Y

i have insurance withg pryplan on my dog since I got him at 8 weeks old. he is now almost 6 years old and he has been diagnosed with fibersarcoma in his knee which is a malignant tumor and he also has an underlying condition that is making him refuse food and sleep all day long. We have seen internal medicine specialist, oncologist. and neurologist and still don't know what it is, but pet plan pays each bill promptly and truly cares for my dog's welfare. I don't know what I would do without them right now. I think they have paid about 12k in claims so far.
Injury/Illness: cancer   Breed: Rottweiler
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Trusting, 8/13/2017

Reviewed By: Rita Tomaseck , Recommend: Y

I joined Petplan just a few months before my puppy had to get surgery and pet plan backed it up to what they said they would do!! It was a relief most of the surgery was covered under my plan ! No more worries !!
Injury/Illness: eye problem   Breed: English Bulldog
Claim Amount: over $1000   Age of Pet: under a year
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10/10   8 year old Schnoodle, 8/12/2017

Reviewed By: Leatha, Recommend: Y

I love Pet Plan! When we discovered Katie swallowed a sewing needle that passed through her system and got stuck in her rectum (yeah...OW!!!) Pet Plan covered the expense with ease after my deductible. Claire was knowledgeable and helpful during the process and helped me sort things out. I feel like I have friends at Pet Plan who will help navigate through a very scary experience!
Injury/Illness: SEWING NEEDLE IN RECTUM   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   LOVE PetPlan!, 8/11/2017

Reviewed By: Chris, Recommend: Y

PetPlan is the best, and so easy to work with! We have submitted quite a few claims this year, and we have a check in the mail within two weeks of submitting a claim, no questions asked! Filing a claim is so easy to do online. We were undecided on whether or not we should get pet insurance when we got a puppy, but we are SO glad we went with PetPlan. I recommend it to everyone that has a pet.
Injury/Illness: broken leg   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: under a year
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Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
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Would you recommend this company to other pet owners?
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Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
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ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
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