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Petplan


3805 West Chester Pike, suite 240
Newton Square, PA 19073
phone: (866) 467-3875
website: www.gopetplan.com

Petplan is the world's largest pet insurance provider, available in every state and the District of Columbia. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.1 9.2
Count 32 483 3318
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Reviews of PetPlan

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10/10   Best Insurance Service Ever, 2/15/2017

Reviewed By: Adolfo Miliani, Recommend: Y

I'm parent of a 6 years old beagle "CHISPA", and she plays an important role in my family, having PetPlan have been the best decision that we could ever made.
Injury/Illness: not sure   Breed: Beagle
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Information quickly corrected! , 2/14/2017

Reviewed By: Bianca D., Recommend: Y

After hearing how much Petplan has helped others and their pets, I recently purchased a plan for my puppy. I noticed some of my information wasn't showing properly on the website/app and I recently spoke with Gina B. who helped me correct this information. She was very helpful and punctual, which I am thankful for!
Injury/Illness: not sure   Breed: Mixed Breed dog
Claim Amount: under $100   Age of Pet: under a year
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9/10   happy together, again!, 2/14/2017

Reviewed By: Susan Lynch, Recommend: Y

Thanks for your speedy response to Jolie's recent claim. This is the 3rd claim I have submitted(2 for Jolie and 1 for Zoey).I am very pleased with Pet Plan's response and coverage.

Injury/Illness: dental issues, multiple extractions   Breed: Poodle (toy)
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Great customer service!, 1/23/2017

Reviewed By: Julie M, Recommend: Y

I started my policy with Maisie in September and just had to file my first claim. I worked with Katee Cliver and she was amazing with getting Maisie's records from the vet and making sure my claim was processed quickly and correctly! Cannot thank her enough!
Injury/Illness: ear problem   Breed: Mixed Breed dog
Claim Amount: under $100   Age of Pet: under a year
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10/10   PetPlan is great in every way, 1/22/2017

Reviewed By: Ashraf Nahle, Recommend: Y

Very fair, generous, great prices, great coverage, outstanding customer service (available 24/7 and answer within seconds).

I've had no issues whatsoever with PetPlan (Canada). I've been very pleasantly surprised. Compared with other insurance companies, which I find to be unnecessarily overpriced and I hear are anal/tricky about coverage, PetPlan is very fair and has fantastic coverage.

I highly recommend pet insurance, especially for dogs. I have utilized my claims without any issues. PetPlan works for me.

PS: Customer Service rep Emily rocks.
Injury/Illness: bladder Eosinophilia   Breed: Cavalier King Charles Spaniel
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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Read More Reviews...


Go To: goPetPlan.com


Most Helpful Reviews


10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
 
9/10   Go Pet Plan is good dog insurance....so far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
 
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
 
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
 
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard
 


Review PetPlan review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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