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PC Financial Pet Insurance

200-1200 Portage Avenue
Winnipeg MB R3G 0T5
phone: (877) 723-7387
website: http://www.pcinsurance.ca/ROCEN/PI.asp
claim form
Average Rating
3.7
out of 10

add your rating
PC Financial is underwritten by the SecuriCan General Insurance Company. Securican also is the underwriter for Petsecure and PurinaCare Canada. They offer pet insurance in every Province and Territory in Canada.

Most Helpful Reviews of PC Financial .

2/10   Do Not Choose this Pet Insurance Provider, 8/29/2016

Reviewed By: Andrew, Recommend: N

We had our 2 dogs insured through this service provider and their low cost pet insurance we now understand means low level customer service as well as little to no coverage for our dogs.

Their customer service rep. continuously got our 2 dogs mixed when speaking to her on the phone and gave us incorrect information. Also, they way they interpret the vet's note/report to the extreme was very disappointing to say the least. Our larger dog has a corn on his foot which they interpret as being a dog with a lame leg, unable to walk and put an exclusion for 6 months on his file. To make matters worse the vet put on the dog's report that he has separation anxiety which is quite normal for dogs from a shelter. PC Insurance then put a 2nd exclusion on our dog's file saying he has severe behavioural problems.

This insurance company will interpret what your vet sends them to the extreme and put exclusions so that they do not have to pay for your dog's medical costs. Which brings me to the question then why would I get pet medical insurance if it's not going to cover anything? This is a useless insurance and you will be paying monthly fees for little to no coverage. DO NOT WASTE YOUR MONEY



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2/10   Horrid communication and organization., 6/27/2016

Reviewed By: Max Knight, Recommend: N

I had changed banks and called to have the billing accounts changed. Showed on my profile that the new account was attached to my system but they still billed the old account drawing it into the negative and costing me NSF fees. I called to have this refunded and I've been waiting 3 weeks for an answer.
Absolutely HORRID communication between them and the customer as well as absolutely TERRIBLE organization in this business. It's run by a bunch of zoo reject monkeys.

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1/10   WORST INSURANCE - PAYING FOR NOTHING - SCAMMERS!, 5/26/2016

Reviewed By: Nicole, Recommend: N

I don't usually take the time to write reviews but this has just been the most horrible experience that I need to share with everyone. Such a waste of money. I tried to submit two different claims and they always said it was "excluded" from their policy...which mind you, that is their favorite word....they make EVERYTHYING excluded. Not to mention, when I initially called in to inquire about a pet policy for my dog, the rep on the phone came me completely FALSE information. The whole purpose in getting insurance for my dog was to cover vet visits and annually shots (which a year can cost around $250. Everything they had told me was a lie, or always found a way around something they previously said. I am so pissed and disgusted by this insurance company and their STUPID policy. You are basically paying for an incident where your pet gets hit by a car or breaks a bone (they would probably find a way to "exclude" this from your policy too. (scammers!!!)
When I went to go cancel my policy two different reps gave me different information on the cancelation process. These people have no idea what they are talking about, ever!
I was put on hold for no word of a lie, 8 times!!!! Every question I asked he (Riley) needed to go and confirm with a different rep. IF YOU DONT KNOW YOUR INFORMATION DO NOT GIVE INSURANCE ADVICE OVER THE PHONE.
don't get insurance from PC!!!!! This is a waste of money and they are liars and have no idea what they are talking about.

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  Read more reviews... | Add your own review

Most Recent Reviews


2/10   Do Not Choose this Pet Insurance Provider,
We had our 2 dogs insured through this service provider and their low cost pet insurance we now understand… read more

Added 8/29/2016 by: Andrew
 
2/10   Horrid communication and organization.,
I had changed banks and called to have the billing accounts changed. Showed on my profile that the new account… read more

Added 6/27/2016 by: Max Knight
 
1/10   WORST INSURANCE - PAYING FOR NOTHING - SCAMMERS!,
I don't usually take the time to write reviews but this has just been the most horrible experience that I need… read more

Added 5/26/2016 by: Nicole
 
1/10   BEWARE FRAUD COMPANY!!!!,
I HAVE HAD PET INSURANCE WITH WESTERN FINANCIAL INSURANCE+PC PET INSURANCE SINCE DAY 1 SINCE THEY FIRST… read more

Added 4/5/2016 by: Steven
 
1/10   Terrible,
I have had the worse experience with PC pet insurance. When I got my 2 month old puppy insurance, I made the… read more

Added 1/28/2016 by: J-A
 
1/10   Stay away fromthis insurance,
I've been a client with PC Pet insurance. I submitted a claim in Aug 2015, after a month of wait I emailed… read more

Added 12/28/2015 by: Patrick
 
1/10   Stay away!!!,
I was very disappointed to learn that the pet insurance I purchased through PC Pet Insurance in 2014 had an… read more

Added 12/16/2015 by: Amy
 


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