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PC Financial Pet Insurance

200-1200 Portage Avenue
Winnipeg MB R3G 0T5
phone: (877) 723-7387
website: http://www.pcinsurance.ca/ROCEN/PI.asp
claim form
Average Rating
4.2
out of 10

add your rating
PC Financial is underwritten by the SecuriCan General Insurance Company. Securican also is the underwriter for Petsecure and PurinaCare Canada. They offer pet insurance in every Province and Territory in Canada.

Most Helpful Reviews of PC Financial .

1/10   A big Fat Scam!, 8/8/2015

Reviewed By: Completely Unsatisfied, Recommend: N

Took a month just to receive policy in the mail to find out they still needed me to have vet send records which I gave permission on the application.
Got the records sent, had to call myself to make sure they received them and at that point was informed we already had exclusions due to us bringing our pup in for diarrhea which was cleared in a week since he just needed another dewormer.
At a couple dollars shy of $60/mon, being a $700/yr policy plus deductable and already have exclusions over a common thing puppies get as they do eat things like grass etc. We cancelled right away and will just put that money aside ourselves for future possible vet costs for ailments etc.
Unfortunately it still cost us a non-refundable month which is hardly fair when we were never covered in the first place.
Biggest Scam Ever!!!!

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3/10   Have to do their job for them....., 12/23/2014

Reviewed By: Stephanie, Recommend: N

While the customer service folks on the phone are very sympathetic and nice, they don't have enough staff licensed for clients in Quebec, and follow-ups with the claims department are often forgotten or take too long.

The claims themselves are processed within unreasonably long delays (a month or more) and they don't keep you up to date with the status (ie. missing document, signature, asking the vet for additional medical records, etc).

I review every claim and keep notes on how they categorize every medication, treatment and illness and they very often make mistakes, miss items, or cover the wrong cat, so I need to call and have them review all the time otherwise I'd be missing money!

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5/10   In one word unhappy., 10/27/2014

Reviewed By: Liana Fior, Recommend: N

I have been a client with pc pet insurance for over 10 years. I a couple of claims two years ago and those claims were handled in a reasonable amount of time (I received my money from the claims within a couple of weeks). However I took my ill cat to the vet and had to file three claims within a couple days. It has taken three weeks for them to finally send me emails saying they are now reviewing two of my claims.

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  Read more reviews... | Add your own review

Most Recent Reviews


1/10   A big Fat Scam!,
Took a month just to receive policy in the mail to find out they still needed me to have vet send records… read more

Added 8/8/2015 by: Completely Unsatisfied
 
3/10   Have to do their job for them.....,
While the customer service folks on the phone are very sympathetic and nice, they don't have enough staff… read more

Added 12/23/2014 by: Stephanie
 
5/10   In one word unhappy.,
I have been a client with pc pet insurance for over 10 years. I a couple of claims two years ago and those… read more

Added 10/27/2014 by: Liana Fior
 
10/10   Great coverage!,
We have had PC insurance since our dog milo was a puppy. We have made several claims, for example when she ate… read more

Added 9/12/2014 by: Julia
 
1/10   Claim and Wait and Wait and Wait,
We have had two claims in two years and both times the wait has been horrid. The advertising says 5 to 7… read more

Added 9/11/2014 by: Ray
 
9/10   Very pleased,
We've had a few major claims including one for over $3,000 and one that happened out of country. We've never… read more

Added 7/3/2014 by: Mark
 
1/10   If you want a small refund, PC is for you,
I cannot recommend this company. Each time I had a claim, I received what I feel is a small portion back. … read more

Added 6/20/2014 by: Frustrated in Vancouver
 


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