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PC Financial Pet Insurance

200-1200 Portage Avenue
Winnipeg MB R3G 0T5
phone: (877) 723-7387
website: http://www.pcinsurance.ca/ROCEN/PI.asp
claim form
Average Rating
4.3
out of 10

add your rating
PC Financial is underwritten by the SecuriCan General Insurance Company. Securican also is the underwriter for Petsecure and PurinaCare Canada. They offer pet insurance in every Province and Territory in Canada.

Most Helpful Reviews of PC Financial .

10/10   Great coverage!, 9/12/2014

Reviewed By: Julia , Recommend: Y

We have had PC insurance since our dog milo was a puppy. We have made several claims, for example when she ate something bad and needed overnight care, and had NO problems. The customer care center is very helpful. The premiums are very competitive rates. Highly recommended.

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1/10   Claim and Wait and Wait and Wait, 9/11/2014

Reviewed By: Ray, Recommend: N

We have had two claims in two years and both times the wait has been horrid. The advertising says 5 to 7 business days for claims. I called them at 8 business days and they said that "due to a large number of claims the wait is now 12 business days." At 12 business days I called and was told 14 business days. At 16 business days our claim showed on the website as being held. I had to call to find out why it was held. They told me the vet did not sign the form - vet faxed in the claim, I did not get a copy. Called the vet and they immediately faxed in the form with signature. That was 7 business days ago. Two days ago the document telling us why it was held was posted to the web page. Still no payment.

The primary service of an insurance company is a claim, not taking your money on time every month as seems to be the case.

I could not in good conscience ever recommend a company that does not honor their commitments in a timely manner.

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9/10   Very pleased, 7/3/2014

Reviewed By: Mark, Recommend: Y

We've had a few major claims including one for over $3,000 and one that happened out of country. We've never had a problem with them paying anything we were entitled too. When one of our dogs died due to an accident they paid to have him euthanized, part of his cremation costs and even paid us the $800 we paid for our dog (which in truth felt a little weird and we made a donation in his name with the money).

Yes, when one of our dogs had a very expensive year, they did reduce our co-pay to 60% but the next year they put it back up to 80% without us every asking. When I was looking for insurance, two things were very important to me. 1. They would not cancel my pet's insurance regardless of the number of claims. 2. My monthly premiums would not increase because of claims. They were the only insurance company that had these two features. I completely understood increasing our co-pay and at least this was something that was in my control since I knew what to expect. But canceling my pets or raising the premiums was too risky for me.

We just got another dog and did shop around to see what else is out there but still found PC to be the best for us.

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  Read more reviews... | Add your own review

Most Recent Reviews


10/10   Great coverage!,
We have had PC insurance since our dog milo was a puppy. We have made several claims, for example when she ate… read more

Added 9/12/2014 by: Julia
 
1/10   Claim and Wait and Wait and Wait,
We have had two claims in two years and both times the wait has been horrid. The advertising says 5 to 7… read more

Added 9/11/2014 by: Ray
 
9/10   Very pleased,
We've had a few major claims including one for over $3,000 and one that happened out of country. We've never… read more

Added 7/3/2014 by: Mark
 
1/10   If you want a small refund, PC is for you,
I cannot recommend this company. Each time I had a claim, I received what I feel is a small portion back. … read more

Added 6/20/2014 by: Frustrated in Vancouver
 
1/10   Reduce coverage due to a claim 2 years ago,
We bought this coverage for our dog when he was a puppy in 2009. We had 2 claims in 2012. They reduced our… read more

Added 12/3/2013 by: Antoinette
 
1/10   Not worth it,
Slow slow slow...painfully slow. They take forever to repsond. They deny your claim very quickly however for… read more

Added 10/28/2013 by: Anouk 199
 
1/10   Burn your money instead,
I've been paying in to this plan for the past 8 years and they have reimbursed me a total of $37. Their plan… read more

Added 10/16/2013 by: Kim Harding
 


Review PC Financial review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

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